Assistant Store Manager - Arklow

Three Ireland (Hutchison) Limited; Arklow; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Commission/Reward structure

25 days leave

Smartphone plan

Benefits contribution for healthcare

Pension up to 5% matched

Life Assurance and Salary Protection

Learning and development tools

Job summary

Three Ireland (Hutchison) Limited is seeking an Assistant Store Manager to help run a busy store, coach a high-performing team, and deliver excellent customer experiences. You will support the Store Manager with daily operations and drive KPIs across sales, stock, audit, and security.

The role emphasizes coaching, collaboration, and a customer-first approach in a fast-paced retail environment. A competitive salary, generous leave, pension, and benefits are offered.

Qualifications

• Retail experience with a track record of meeting targets.
• Confident communicator with clear information delivery.
• Passionate about delivering memorable customer experiences.
• Able to lead and support a team in a fast-paced environment.
• Willing to cover store leadership in the manager's absence.

Responsibilities

• Be Customer Focused: coach exceptional customer experiences and resolve issues.
• Be Brave: motivate the team to exceed sales targets.
• Be One Team: support daily operations and foster a collaborative culture.
• Be Kind: lead with empathy and maintain store standards.

Skills

Retail experience

Customer service

Team leadership

Performance coaching

Store operations

Job description

At Three, we create a space where people feel supported, welcomed, and excited about what’s possible. As an Assistant Store Manager, you’ll help lead a high‑performing team, deliver brilliant customer experiences, and champion our values: Be One Team, Be Kind, Be Customer Focused, Be Brave.

Join us, as an Assistant Store Manager

You’ll support the Store Manager in running daily operations, driving commercial results, and creating an environment where both customers and colleagues feel valued. You’ll motivate the team, coach great performance, and help the store consistently deliver on its KPIs.

What You’ll Do

Be Customer Focused

• Deliver and coach exceptional customer experiences, ensuring every interaction feels personal and helpful.
• Take ownership of customer issues, resolving them with patience and professionalism.
• Guide customers through discovery, experience, and purchase, telling the story behind our products—not just the tech specs.
• Promote self‑service using a “show, not do” approach through the My3 app.

Be Brave

• Motivate the team to exceed sales targets by coaching and developing strong performance.
• Understand store KPIs—including sales, stock, audit, and security—and support delivery of operational goals.
• Stay informed on market trends, products, and competitor activity to strengthen store performance.
• Seek out improvements in processes or customer experience and confidently put forward ideas for change.

Be One Team

• Support the Store Manager with day‑to‑day operations and step into leadership responsibilities when needed.
• Build a collaborative team culture through coaching, sharing knowledge, and celebrating success.
• Take part in wider business projects that enhance the customer experience and support our people.
• Encourage a positive, united store environment where everyone contributes to shared goals.

Be Kind

• Lead with empathy, clarity, and respect—ensuring colleagues feel motivated and supported.
• Maintain high store standards by managing stock, merchandising, and store presentation.
• Ensure compliance with Data Protection, RLP processes, and all store policies.
• Handle admin and documentation accurately, protecting both the customer and the business.

Skills & Experience

• Experience in retail with proven success achieving targets and delivering strong customer service.
• Confident communicator who can explain information clearly to both team members and customers.
• Passionate about delivering memorable customer experiences.
• Able to lead, motivate, and support a team in a fast‑paced environment.
• Comfortable taking accountability and running the store in the manager’s absence.

What we offer

• Competitive salary and Commission/Reward structure
• 25 days leave each year
• Smartphone with a generous employee plan.
• Benefits contribution paid monthly to use towards healthcare etc
• Employer matching pension scheme of up to 5%
• Life Assurance and Salary Protection Plan from day one
• Access to learning and development tools

There’s a lot more to us than meets the eye.
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal.
At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then.
If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email [e-mail]