Assistant Manager, Investor Services

SEI; Dublin; On-site; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare for you and dependents

Pension scheme

Tax saver travel benefits

On-site gym and fitness classes

Education assistance

Job summary

SEI Investments is seeking an Assistant Manager for Investor Services in Dublin. The role supports the Private Equity team, ensuring smooth investor account openings, accurate payments, and timely communications with investors and professionals. The position demands strong leadership, AML awareness, and deep knowledge of PE structures.

You will supervise staff, coordinate with Fund Accounting, and contribute to process improvements while upholding service standards and regulatory requirements.

Qualifications

• 5+ years in a transfer agency role, with 3+ years in Private Equity.
• Strong knowledge of Private Equity structures and fund domiciles/regulatory requirements.
• Experience reviewing Limited Partnership Agreements and Offering Memorandums.

Responsibilities

• Assist with Management of Investor Services Private Equity team.
• Ensure smooth investor account opening and timely investor communication.
• Oversee accuracy of investor payments and fund distributions.
• Review LPAs and OMs pre-launch, flag potential operating issues.
• Develop relationships with clients, lawyers, auditors and bankers.
• Supervise and coach staff; run team meetings and performance reviews.
• Collaborate with Private Equity Fund Accounting and ensure timely reporting.
• Enforce service standards and deadlines; drive process improvements.

Skills

Transfer agency experience

Private Equity knowledge

People management

AML regulations

English communication

P.C. proficient

Education

Finance degree

Tools

Investran

Job description

## Assistant Manager, Investor ServicesApplylocations: IRL - Dublintime type: Full timeposted on: Posted 3 Days Agojob requisition id: R0032962**SEI Investments** is a leading global provider of asset management and investment technology solutions. The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands and Canada. The SEI Group’s operations in Ireland are carried out through three entities based in Dublin that conduct the Group’s business of managing proprietary UCITS and AIF funds, as well as providing administration and depositary services to funds established by third party investment managers.**Position Description:**This **management** position is within the alternatives unit of SEI and will involve supporting the manager in the running of the Investor Services team. Candidates must have a high level of understanding of Private Market structures and the associated transfer agency process of such structures.**What you’ll do:*** Assist with the Management of Investor Services Private Equity team within SEI.* Ensure a smooth investor account opening process.* Ensure investor requests for information are dealt with efficiently* Ensure the quality of work is maintained at a high standard and that all investor correspondence is sent timely and accurately.* Ensure all payments made to investors are accurate.* Assist with the review of Limited Partnership Agreements and OM’s pre-launch of each Fund and have the ability to identify and highlight potential operating issues.* Develop relationships with all client contacts including investment professionals, investors, lawyers, auditors and banking personnel.* Supervise staff on systems, processing, procedures and job responsibilities;* Train, coach and mentor new employees, develop and motivate staff within their sub-unit;* Provide input and feedback regarding employees’ ongoing performance/development/performance appraisals;* Organize and run team meetings.* Work closely with the Private Equity Fund Accounting team.* Meet all reporting deliverables;* Enforce adherence to service standards and specified deadlines;* Idea generation and ongoing assessment and improvement of operational service model;* Maintain a good working relationship with external clients, investors as well as with internal relationship managers and other business units within SEI;* Assist in the development and implementation of departmental procedures;* Carry out all duties assigned to your role under the Company’s Safety Statement, to ensure Health, Safety and Wellbeing for all employees for whom you have responsibility;* Work on Projects/Ad-hoc tasks as required.**What you bring to the table:*** At least 5 years’ experience in a transfer agency role with at least 3 of those working in a Private Equity role.* Experience in working on a Private Equity accounting system, preferably Investran.* Have a strong knowledge of Private Equity structures and various Fund domiciles regulatory requirements.* Have a strong understanding of the capital call process, sub-closes, equalization, distributions and waterfall calculations.* Have experience in reviewing Limited Partnership Agreements and OM’s.* Have an understanding of AML regulations.* Experience in supervisory/management skills and/or coaching/mentoring;* P.C. proficient.* Third Level Degree in Finance or related field.**Attributes we value:*** Strong oral, written communication and presentation skills.* Strong Coordination and Relationship Management skills.* Leadership / Supervisory skills.* Fluency in English Language (both verbal and written) essential.* Strong organizational and administrative skills.* Individual who takes initiative and ownership of assigned responsibilities.* Positive ‘can do’ attitude with excellent problem solving skills.* Detail-oriented.* Team player.* Excellent interpersonal and customer service skills.* Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines.* Flexible / Adaptable.**Benefits you can expect:**Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. Tax Saver Travel Benefits. Bike to Work Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions. Club Supplement. Education Assistance. Competitive Family & Annual Leave Entitlements as well as 2 Paid Volunteer Days per year. Life Assurance & Group Income Protection. Employee Share Participation Scheme.We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.**SEI is an Equal Opportunity Employer and so much more...**We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.**AI Acceptable Use in the application and interview process:**SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.