Assistant Manager

Boots Ireland; Leinster; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Company Pension

Discretionary bonus

25 days holidays (pro rata)

Employee discounts

Sick Pay Scheme

Tax Saver scheme

Employee Assistance Programme

Job summary

Boots Ireland is seeking an Assistant Manager to support the Store Leader in delivering outstanding customer care and high operational standards. You will lead on the shop floor across retail and pharmacy, inspiring the team and modelling excellent service.

You will focus on coaching, driving performance, maintaining stock availability, and protecting patient safety while meeting customer expectations. A collaborative, proactive approach is essential for success.

Qualifications

• Experience leading a team in a customer facing setting.
• Ability to drive performance through coaching and reviews.
• Collaborative team player with a service mindset.

Responsibilities

• Lead the team to deliver customer and patient care while driving business growth.
• Coach and develop team performance through regular reviews and feedback.
• Ensure stock availability, control costs and minimise loss in store operations.
• Conduct regular risk assessments to protect patient safety and store compliance.
• Interpret data and trends to respond quickly to customer needs.

Skills

Team leadership

Customer facing

Job description

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.

Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key Responsibilities

• You will lead your team to deliver business growth by providing care to our customers and patients
• You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
• Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
• Conduct regular reviews, audits and risk assessments to protect patient and public safety
• Interpret data, trends and insights to work at pace and react to the changing needs of the customer

What you’ll need to have

• Experience leading a team within a customer facing setting
• An understanding of how to achieve performance goals through inspiring and coaching a team
• A collaborative personality and able to succeed in a team-centered environment

It would be great if you also have

• Experience working within community pharmacy
• Confidence with navigating and embracing new technology

Our benefits

• Company Pension
• Discretionary annual bonus
• 25 days holidays per year pro rata (excluding Public Holidays)
• Generous employee discounts and benefit schemes
• Company Sick Pay Scheme
• Tax Saver scheme
• Access to free, 24/7 counselling and support through our Employee Assistance Programme

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you

Why Boots?

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.

We are always open to discussing possible flexible working options and what this may look like for you. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots Ireland and may not be accurate.