Assistant Manager

Intersport Elverys; Galway; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Service Awards

Employee Assistance Programme

Sick Pay/Maternity Top Up

Employee Referral Programme

Life Milestones acknowledgement

Job summary

Intersport Elverys located in Galway is seeking an Assistant Manager to support store operations and drive sales performance, deputising for the Store Manager as required.

You will lead day-to-day operations, manage staff, and drive KPIs, merchandising, cash handling, health and safety, and customer service excellence. The role requires 2–3 years of retail management experience and strong IT skills (Excel; SAP). A third-level qualification in business/retail is beneficial but not essential.

Qualifications

• 2/3 years retail management experience.
• Excellent interpersonal, communication, and leadership skills.
• Proficient IT skills including Excel; SAP experience desirable.

Responsibilities

• Deputise for the Store Manager when required.
• Support daily store operations, sales, staff, and customer experience.
• Meet and exceed store targets and KPIs.
• Assist in cash handling, wage costs, budgets and systems administration.
• Drive Visual Merchandising and ensure health & safety compliance.
• Recruit, train and manage staff according to policy.

Skills

Retail management

Interpersonal skills

Leadership

IT proficiency

Education

Third level Business/Retail Management qualification beneficial

Tools

Excel

SAP

Job description

Intersport Elverys is a recognised market leader and innovator in sports retail and our retail network in the Irish market now stands at 44 stores. The Intersport Elverys brand is one of the biggest supporters of Irish sport – championing participation at every level, from grassroots clubs and community events to elite teams and athletes on the national stage. In addition to our title sponsorship of Mayo GAA, we are proud retail partners to the IRFU, Connacht Rugby, Tipperary GAA, VHI Women’s Mini Marathon, Basketball Ireland, Sligo Rovers, and St Patrick’s Athletic. Our commitment goes beyond sponsorship; it’s about helping to build a healthier, more active Ireland by supporting the communities where sport lives and grows.

Job Scope:

The Assistant Manager is responsible for assisting in the operations and sales performance of our stores and deputising for the Store Manager.

Key Responsibilities:

• Deputise for the Store Manager as required.
• Support the day-to-day operations in the store, including sales, staff, customer experience, security, health & safety, stock and resources management.
• Meet and exceed store targets and Key Performance Indicators (KPIs).
• Assist in managing cash, wage costs, budgets and systems administration as required (TMS, SAP, etc).
• Assist in driving excellent Visual Merchandising in store to engage, inspire and educate the consumer.
• Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency to all.
• Absence management including back to work interviews.
• Take responsibility for specific areas of activity as assigned by the Store Manager.
• Ensure all staff are assigned to key service areas and have sufficient tasks to perform each day.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
• Be conscious of Health & Safety in store. Ensure all staff are fully trained and following company policies and procedures with regard to Health & Safety.
• Deliver excellent store standards consistently in line with business audit requirements.
• Key holder and call out person in the event of alarm activation.
• Provide cover for other stores as required.
• Any other activities as required in order to ensure the successful operation of the store.

Qualifications, skills and experience:

• 2/3 years retail management experience (dependent on store grade).
• Excellent interpersonal, communication, people management and leadership skills.
• Experience in Visual Merchandising desirable.
• Passionate about the delivery of an excellent customer experience with an understanding of how this drives sales and affects the bottom line
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Additional Benefits include;

• Service Awards
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with service length
• Employee Referral Programme
• Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.