Assistant Estate Manager

JLL; Dublin; On-site; EUR 45,000 - 60,000; Full time

Job summary

JLL in Dublin is seeking an Assistant Estate Manager to oversee a premier retail park in South Dublin. You will support day-to-day operations, financial management, and tenant services, ensuring high standards of property operations and customer service.

This role emphasizes compliance, health and safety, ESG initiatives, and administrative excellence, with the Estate Manager guiding KPIs and contractor supervision. On-site work in South Dublin with exposure to budgets and reporting.

Qualifications

• Strong analytical and administrative abilities
• Excellent organizational skills and attention to detail
• Effective communicator with strong interpersonal skills
• Can-do attitude and collaborative team player
• Self-motivated with strong initiative
• Proven capability for achieving targets and meeting deadlines
• Ability to manage multiple tasks and handle regular deadlines efficiently

Responsibilities

• Monitor all operational costs against approved budgets
• Work with senior team members to prepare annual budgets
• Review quarterly and year-end expenditure with the Estate Manager
• Coordinate planned and reactive maintenance works by engaging contractors through our purchase order system
• Review completed works and approve invoices via Yardi Property Management System
• Manage planned preventative maintenance programmes and maintain asset registers
• Oversee cyclical maintenance certifications and ensure timely uploading of compliance reports
• Conduct regular site inspections and maintain comprehensive documentation
• Act as a visible client ambassador, building strong relationships with tenants
• Liaise regularly with tenants regarding day-to-day property operations
• Provide responsive customer service to all management office enquiries
• Implement the retail park strategy with a focus on creating a customer-centric culture
• Implement and manage Health and Safety and insurance requirements
• Ensure compliance with all statutory H&S requirements and manage site services risk
• Liaise with insurance brokers to resolve queries and manage claims
• Manage the Site Access Control database
• Implement and manage Environmental, Social and Governance (ESG) initiatives
• Pursue enhanced sustainability strategies across the property
• Upload and maintain key property data on the designated ESG platform
• Provide comprehensive administrative and operational support to the Estate Manager
• Prepare reports for clients and senior team members
• Take accurate meeting minutes
• Supervise contractors and develop KPIs and SLAs
• Drive proactive estate administration and enhancement activities

Skills

Strong analytical

Administrative abilities

Organizational skills

Interpersonal communication

Team collaboration

Initiative

Deadline-driven

Tools

Microsoft Office

IT skills

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Title: Assistant Estate Manager

Location: Leading retail park in South Dublin, Ireland

About the Opportunity

Join our team in an exciting role managing a premier retail park in South Dublin. We're seeking a motivated professional with a strong building management background to support the delivery of exceptional property operations and tenant services.

Key Responsibilities

Financial Management

• Monitor all operational costs against approved budgets
• Work with senior team members to prepare annual budgets
• Review quarterly and year-end expenditure with the Estate Manager

Property Operations

• Coordinate planned and reactive maintenance works by engaging contractors through our purchase order system
• Review completed works and approve invoices via Yardi Property Management System
• Manage planned preventative maintenance programmes and maintain asset registers
• Oversee cyclical maintenance certifications and ensure timely uploading of compliance reports
• Conduct regular site inspections and maintain comprehensive documentation

Tenant Relations & Customer Service

• Act as a visible client ambassador, building strong relationships with tenants
• Liaise regularly with tenants regarding day-to-day property operations
• Provide responsive customer service to all management office enquiries
• Implement the retail park strategy with a focus on creating a customer-centric culture

Compliance & Risk Management

• Implement and manage Health and Safety and insurance requirements
• Ensure compliance with all statutory H&S requirements and manage site services risk
• Liaise with insurance brokers to resolve queries and manage claims
• Manage the Site Access Control database

Sustainability & ESG

• Implement and manage Environmental, Social and Governance (ESG) initiatives
• Pursue enhanced sustainability strategies across the property
• Upload and maintain key property data on the designated ESG platform

Administrative Support

• Provide comprehensive administrative and operational support to the Estate Manager
• Prepare reports for clients and senior team members
• Take accurate meeting minutes
• Supervise contractors and develop KPIs and SLAs
• Drive proactive estate administration and enhancement activities

Person Specification

Essential Qualities

• Strong analytical and administrative abilities
• Excellent organizational skills and attention to detail
• Effective communicator with strong interpersonal skills
• Can-do attitude and collaborative team player
• Self-motivated with strong initiative
• Proven capability for achieving targets and meeting deadlines
• Ability to manage multiple tasks and handle regular deadlines efficiently

Technical Skills

• Strong Microsoft Office knowledge and proficiency
• Excellent IT skills

Experience

• Property or Facility Management experience desirable but not essential
• Background in building management highly advantageous

This is a fantastic opportunity to develop your career in property management while working with a leading retail destination in South Dublin.

Location: On-site –Dublin, IRL

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