Application Support Engineer, Global Supply Chain

Verizon

Limerick

Hybrid

EUR 42,000 - 64,000

Full time

2 days ago

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Job summary

Verizon Ireland is seeking an Application Support Engineer to provide operational support, resolve first-level issues, and collaborate with cross-functional teams. You will test releases, create documentation, and train end users in a hybrid work setting.

A degree with relevant co-op/internship, exposure to enterprise software, and strong troubleshooting are required. You will work with Global Sourcing & Supply Chain, ensuring effective incident resolution and user support while contributing to

Qualifications

Degree in Business Information Systems, Technology, or related discipline.
Co-op or internship experience with project/work experience (portfolio helpful).
Exposure to enterprise software systems.
Experience troubleshooting and analyzing issues.
Strong organisational skills.
Experience using Google G‑Suite and Microsoft Office.
Must have the right to work in Ireland; sponsorship not available.

Responsibilities

Understand operational business challenges across Global Supply Chain, Sourcing and Sustainability.
Identify, own and resolve application fallout errors.
Identify, own and drive resolution of gaps in application functionality.
Test functionality on fixes, enhancements or new releases before end-user acceptance.
Create documentation related to upcoming functionality releases.
Create and deliver training to end users.