Analyst, Transfer Agency (Dealing)

The Northern Trust Company; Limerick; On-site; EUR 42,000 - 64,000; Full time

Job summary

Northern Trust is seeking an Analyst in the Transfer Agency Department to support high-quality shareholder servicing for a range of clients. You will work within a dedicated TA team reporting to the Dealing Manager, handling daily operations within established procedures.

Responsibilities include dealing activities, client reporting, and collaboration with New Business, Investor Services and Finance, while upholding regulatory and procedural standards.

Qualifications

• Experience within Transfer Agency, Fund Administration or Financial Services is beneficial but not essential.
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Responsibilities

• Complete assigned TA Dealing activities accurately and within agreed timeframes, in accordance with established procedures and controls.
• Support the preparation and delivery of accurate and timely client and operational reporting, including prediction, cash and register reporting.
• Monitor assigned workflow queues and outstanding items, escalating priorities, exceptions or potential processing issues when required.
• Ensure assigned client and operational deliverables are completed accurately and within agreed service expectations.
• Maintain accurate and up-to-date operating procedures, checklists and supporting documentation.
• Complete required data protection and communication checks, ensuring external communications are issued in accordance with applicable TA procedures and controls.
• Work collaboratively with colleagues across Transfer Agency, including New Business, Investor Services, Registration and Finance, as well as relevant internal teams.
• Support business, operational and change initiatives, working with the Dealing team and internal departments as required.
• Respond to client and investor queries accurately and within agreed service expectations, escalating where appropriate.
• Identify processing issues and exceptions, supporting their timely investigation, resolution and escalation.
• Contribute to a strong risk and control environment through adherence to established procedures, controls and escalation requirements.
• Comply with applicable regulatory requirements and internal Northern Trust policies and standards.

Skills

Attention to detail

Multi-tasking

Analytical skills

Communication skills

Time-management

Team collaboration

Problem solving

Microsoft Word & Excel

Education

Third-level qualification

Tools

Microsoft Word

Microsoft Excel

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Continue to learn, grow and evolve

No matter what greater means to you, we can help you find it. We believe in empowering our partners with the resources, support and opportunities to achieve greater and reach their full potential. A strong focus on individual career development and growth is just one way we help you reach your goals.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to strengthening the communities in which we live and work.

The Analyst role operates within a dedicated team in the Transfer Agency Department, supporting the delivery of high-quality shareholder servicing to a range of Northern Trust Transfer Agency clients.

Reporting to the Dealing Manager, the Analyst works as part of the wider team to complete day-to-day operational activities accurately and within agreed timeframes, in line with established procedures, controls and service standards.

The Transfer Agency Department provides third-party fund administration services to multiple Fund Management companies, delivering the full range of shareholder servicing functions including Dealing, Registration, Finance, and Investor Services. The department operates across multiple locations and provides partners with opportunities to develop their knowledge, experience, and careers.

Key Responsibilities

• Complete assigned TA Dealing activities accurately and within agreed timeframes, in accordance with established procedures and controls.
• Support the preparation and delivery of accurate and timely client and operational reporting, including prediction, cash and register reporting.
• Monitor assigned workflow queues and outstanding items, escalating priorities, exceptions or potential processing issues when required.
• Ensure assigned client and operational deliverables are completed accurately and within agreed service expectations.
• Maintain accurate and up-to-date operating procedures, checklists and supporting documentation.
• Complete required data protection and communication checks, ensuring external communications are issued in accordance with applicable TA procedures and controls.
• Work collaboratively with colleagues across Transfer Agency, including New Business, Investor Services, Registration and Finance, as well as relevant internal teams.
• Support business, operational and change initiatives, working with the Dealing team and internal departments as required.
• Respond to client and investor queries accurately and within agreed service expectations, escalating where appropriate.
• Identify processing issues and exceptions, supporting their timely investigation, resolution and escalation.
• Contribute to a strong risk and control environment through adherence to established procedures, controls and escalation requirements.
• Comply with applicable regulatory requirements and internal Northern Trust policies and standards.

Skills / Qualifications

• Experience within Transfer Agency, Fund Administration or Financial Services is beneficial but not essential.
• Relevant third-level qualification is desirable.
• Good accuracy and attention to detail, with a focus on delivering high-quality outcomes.
• Ability to manage multiple tasks and deadlines effectively within a fast-paced operational environment.
• Good analytical and problem-solving skills, with the ability to identify issues and escalati…
• Clear written and verbal communication skills, with the ability to work effectively with colleagues, clients and internal stakeholders.
• Good numerical and verbal reasoning skills.
• Good planning, organisation and time-management skills.
• A collaborative approach and the ability to work effectively as part of a team.
• A flexible and adaptable approach to changing priorities and business requirements.
• Good PC skills, including working knowledge of Microsoft Word and Excel, with the ability to learn relevant business systems.
• An understanding of operational risk, controls and the importance of following procedures and maintaining clear audit trails.
• Ability to take ownership of assigned responsibilities and seek guid