AI Solution Analyst - Senior Associate & Manager

PwC; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

PwC Ireland is hiring an AI Specialist to design, develop, configure, and deploy AI-powered agents and Copilots using M365 Copilot and PwC's LLM. Translate business requirements into secure, scalable AI solutions that deliver measurable value.

You will collaborate with AI Solution Engineers to define architectures, integrations with SharePoint, MCP servers and Microsoft 365 services, and apply Generative AI best practices, governance, security, privacy, and Responsible AI standards.

Qualifications

• Experience translating business needs into secure, scalable AI solutions.
• Knowledge of Generative AI and LLM best practices.
• Familiarity with AI governance, privacy, and risk management.

Responsibilities

• Design, develop, and document agentic AI solutions using approved platforms.
• Create and optimise prompts, skills, workflows, and agent behaviours to meet business objectives.
• Collaborate with AI Solution Engineers to define architectures, integration requirements, and solution patterns.
• Apply governance, security, privacy, and Responsible AI standards across solutions.
• Support UAT, deployment planning, knowledge transfer, and ongoing technical support.

Skills

AI use-case discovery

LLM solution design

Governance & Responsible AI

Cloud platforms (Azure/AWS/GCP)

Copilot Studio & M365 Agents SDK

Tools

Claude Code

GitHub Copilot

Azure

AWS

GCP

Job description

Why Join PwC Ireland?

At PwC Ireland, you'll be part of a purpose-driven organisation dedicated to building trust in society and solving our clients' most complex challenges. Here, diverse teams collaborate across sectors and geographies to deliver innovative solutions that make a real difference. We invest in your growth through continuous learning, leadership development, and access to cutting-edge technology, empowering you to shape your career and impact the future of business and society.

Role Purpose

Design, develop, configure, and deploy AI-powered agents and Copilots using M365 Copilot and PwC's proprietary Large Language Model (LLM) and Agentic tool, and other approved AI platforms Translate business requirements into secure, scalable, and effective AI solutions Deliver measurable business value by redesigning work for people and Agents to work together.

Key Responsibilities

• Participate in AI use-case discovery sessions, assess business value, feasibility and solution fit, refine requirements, and identify opportunities for AI-driven process improvement.
• Design and develop and document agentic AI solutions using approved AI platforms
• Create and optimise prompts, skills, workflows, orchestrations, and agent behaviours to meet business objectives.
• Collaborate with AI Solution Engineers to confirm feasibility and input into defined technical architectures, integration requirements, and solution patterns for more complex solutions.
• Use integrations between AI agents and enterprise applications, data sources (including SharePoint), MCP servers and APIs, and Microsoft 365 services where required.
• Apply Generative AI and LLM best practices including evaluation and testing to maximise solution quality, relevance, and reliability.
• Ensure all solutions comply with AI governance, security, privacy, risk management, and Responsible AI standards.
• Support business users during UAT execution and analyse feedback and defects.
• Support deployment planning, adoption activities, knowledge transfer, and transition to support teams while providing ongoing technical support
• Contribute to the development of reusable components, development standards, and best practices for agentic AI delivery.

Your Profile

• AI Use Case Discovery & Business Value Alignment.
• LLM Solution design including prompt and context engineering and agentic orchestration best practices Generative AI and LLM Technologies including Skills, Tools and MCP Retrieval Augmented Generation (RAG) and Knowledge Grounding.
• AI Governance, Security, Privacy and Responsible AI.
• Claude Code and GitHub Copilot (or other) tools and AI assisted development Cloud and Cloud AI Platforms (Azure, AWS, GCP, Claude, ChatGPT etc).
• Copilot Studio and Microsoft 365 Agents SDK capabilities Adoption of AI Solutions

Our commitment to you

We're committed to building an inclusive culture that empowers our people to thrive and feel a sense of belonging at PwC. We seek to attract talented people from different backgrounds with diverse perspectives who can bring innovation and creativity. At PwC, your hard work doesn't go unnoticed. We celebrate your achievements not just within the firm, but among your peers as well.

• Our rewards are designed to fit your unique lifestyle and needs.
• And because being part of PwC should be rewarding every day, you'll have access to PwC perks a handpicked selection of exclusive discounts, experiences, and extras just for being part of our team.

Application support

We are committed to an inclusive recruitment experience. If you require any adjustments during the application or interview process, please let us know ([e-mail]). All requests will be treated confidentially and supported wherever possible to help you showcase your strengths.

Education

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications

Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Artificial Intelligence, Business Planning and Simulation (BW-BPS), Coaching and Feedback, Communication, Competitive Advantage, Conducting Research, Creativity, Digital Tooling, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Innovation Processes, Intellectual Curiosity, Internet of Things (IoT), Learning Agility, Optimism {+ 18 more}

Desired Languages

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Travel Requirements Not Specified

Available for Work Visa Sponsorship? Yes

Government Clearance Required? No

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We'll help you grow your skills through challenging, meaningful work so you can go further.