AI Models Infrastructure Engineering Manager

Intercom; Dublin; Hybrid; EUR 85,000 - 115,000; Full time

Job summary

Intercom is seeking an Engineering Manager for its AI Models Infrastructure Team in Berlin. You will lead a high-performing team responsible for building and operating the infrastructure that powers Intercom's AI capabilities.

The ideal candidate has a strong background in machine learning, leadership skills, and a passion for AI. The position offers a hybrid work model, aiming for a collaborative environment while providing flexibility for remote work.

Qualifications

• Experience training ML models and operating them in production, at scale.
• Strong prior experience working as an engineer.
• Adaptable leadership style suited to a group that will grow quickly.

Responsibilities

• Lead a high-performing team building the platform and infrastructure.
• Plan, prioritize, and deliver high-impact roadmaps.
• Empower engineers to maximize their impact.

Skills

Experience training ML models

Leading infra or platform teams

Strong technical judgment

Communication skills

Adaptable leadership style

Curiosity and enthusiasm for AI

Job description

Intercom is seeking an Engineering Manager for its AI Models Infrastructure Team in Berlin. You will lead a high-performing team responsible for building and operating the infrastructure that powers Intercom's AI capabilities.

The ideal candidate has a strong background in machine learning, leadership skills, and a passion for AI. The position offers a hybrid work model, aiming for a collaborative environment while providing flexibility for remote work.