Agent Experience & Growth Enablement Lead

Hollybank Trustees Ltd; Dublin; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance contribution

Pension Contribution

Sick Leave Cover

Maternity and Paternity Leave

Corporate Gym Membership discounts

Job summary

MyHome.ie, Ireland’s trusted digital property marketplace, is seeking an Agent Solutions Executive to enhance agent experiences across its core products. This role bridges Sales, Product, Tech, and Marketing, enabling effective communication and operational readiness for product launches.

The successful candidate will have a strong background in customer success and product enablement, with responsibilities including owning the end-to-end agent experience, defining engagement strategies, and

Qualifications

• Strong experience in customer success and product enablement.
• Ability to manage complex customer relationships and escalations.
• Experience in product launches and go-to-market planning.

Responsibilities

• Own the end-to-end agent experience across MyHome's products.
• Define and implement agent onboarding and engagement frameworks.
• Act as primary contact for agent-facing issues and communications.
• Ensure operational readiness for product launches.

Skills

Customer success

Product enablement

Account management

Stakeholder engagement

Cross-functional collaboration

Education

Third-level qualification in business or related

Job description

MyHome.ie, Ireland’s trusted digital property marketplace, is seeking an Agent Solutions Executive to enhance agent experiences across its core products. This role bridges Sales, Product, Tech, and Marketing, enabling effective communication and operational readiness for product launches.

The successful candidate will have a strong background in customer success and product enablement, with responsibilities including owning the end-to-end agent experience, defining engagement strategies, and