Advertising Sales Rep - Nordic (CL11)

Accenture UK & Ireland; Dublin; On-site; EUR 40,000 - 65,000; Full time

Job summary

Accenture UK & Ireland is seeking an Ad Sales Account Manager to grow a portfolio of SMB advertisers through consultative selling and disciplined account management. You will advise advertisers on campaign optimization and data-driven recommendations to achieve business outcomes.

The role requires strong communication, target-driven performance, and comfort with outbound activity in a fast-paced environment. 12-month FTC, on-site in Dublin.

Qualifications

• 2+ years in inside sales or account management.
• Outbound calling or proactive customer contact.
• Experience in digital advertising, media sales, SaaS, or platform-based environments.
• Fluent English (spoken and written) - C1 level.
• Fluent in Swedish, Norwegian, Danish or Finnish - C1 level.
• Completed High School Diploma (Irish Leaving cert or equivalent).
• Strong verbal and written communication with high emotional intelligence.
• Comfortable working to targets in a performance-driven environment.

Responsibilities

• Act as first point of contact in the sales and account management process.
• Manage a portfolio of SMB advertisers with revenue growth and retention responsibility.
• Engage clients via warm outbound calls, email, and follow-ups (40-50 calls/day).
• Qualify inbound/outbound leads and progress opportunities through the funnel.
• Identify advertiser needs and recommend products and solutions.
• Support advertisers through consultation, education, and campaign optimization.

Skills

Inside sales

Account management

Customer engagement

Outbound calling

Digital advertising

SaaS

Fluent English

Nordic language

Education

Irish Leaving Cert or equivalent

Tools

Salesforce

Job description

Location: Dublin 2 (fully onsite)

Contract: 12-month FTC (with view to extension)

Role Overview

The Ad Sales Account Manager is responsible for managing and growing a portfolio of SMB advertisers through consultative selling, structured pipeline execution, and disciplined account management.

You will act as a trusted advisor to advertisers, helping them achieve business outcomes through campaign optimization, education, and data-driven recommendations. Success in this role requires strong communication skills, sales discipline, comfort with outbound activity, and the ability to operate in a fast-paced, metrics-driven environment.

What You Will Be Doing

Sales Execution & Customer Engagement

• Act as the first point of contact in the sales and account management process
• Manage a portfolio of SMB advertisers with responsibility for revenue growth and retention
• Engage existing and prospective clients via warm outbound calls, email, and follow-ups (40-50 calls per day)
• Qualify inbound and outbound leads and progress opportunities through the sales funnel
• Identify advertiser needs and recommend appropriate advertising products and solutions
• Support advertisers through consultation, education, campaign optimization, and performance review

Pipeline, Productivity & Discipline

• Maintain a structured and accurate pipeline within CRM (Salesforce or equivalent)
• Meet defined daily and weekly activity expectations (calls, emails, follow-ups)
• Adhere to SLA standards for lead response, advertiser follow-up, and renewals
• Ensure high-quality documentation of customer interactions, opportunities, and next steps
• Contribute to forecast accuracy through disciplined opportunity management

Quality, Compliance & Continuous Improvement

• Deliver customer interactions that meet quality standards across calls and written communication
• Follow agreed turnaround times, internal processes, and data/privacy requirements
• Identify inefficiencies in workflows and proactively suggest improvements
• Recognize trends, patterns, and recurring issues and elevate to team leadership
• Act as a positive brand advocate through professional, ethical, and customer-centric behavior

Your Background

Required Experience & Skills

• 2+ years experience in inside sales, account management, or customer engagement
• Experience with outbound calling or proactive customer contact (sales or service)
• Experience in digital advertising, media sales, SaaS, or platform-based environments
• Fluent English (spoken and written) - C1 level
• Fluent in either Swedish, Norwegian, Danish OR Finnish (spoken and written) - C1 level
• Completed High School Diploma (Irish Leaving cert or equivalent)
• Strong verbal and written communication skills with high emotional intelligence
• Comfortable working to targets in a performance-driven environment
• Strong organizational skills with attention to detail

Preferred Qualifications

• Familiarity with CRM systems (Salesforce preferred) and sales engagement tools
• Strong affinity for social media platforms, digital trends, and pop culture
• Cultural awareness of the market or region supported

Mindset & Behaviours

• Customer-centric and solution-oriented
• Resilient, proactive, and self-driven
• Data-aware and receptive to coaching and feedback
• Adaptable and eager to learn new products, tools, and sales methodologies
• Collaborative team player who thrives in fast-paced environments