Account Manager

Lambourn Digital; Dublin; On-site; EUR 50,000 - 75,000; Full time

Job summary

Lambourn Digital, a Dublin-based digital marketing agency, is seeking an Account Relationship Manager to manage and grow client relationships from its Dublin office. You will be the primary client contact, coordinate internal teams, and oversee digital campaigns, website projects, and creative assets while ensuring delivery on time and within scope.

The role involves monitoring campaign performance, presenting strategy updates, and proactively suggesting optimizations to drive measurable

Qualifications

• Client relationship and account management experience.
• Experience collaborating with digital marketing teams to deliver integrated campaigns.
• Strong organizational and project coordination skills.
• Analytical skills to interpret campaign data and derive insights.
• Clear written and verbal communication, with client-facing experience.
• Background in marketing, advertising or related field; agency experience helpful.

Responsibilities

• Serve as primary contact for clients across industries and understand their goals.
• Coordinate internal teams to deliver digital campaigns, websites, and assets on time and within scope.
• Monitor campaign performance and prepare performance reports for clients.
• Identify opportunities for upselling and cross-selling services to grow client accounts.

Job description

Company Description Lambourn Digital is a Dublin-based digital marketing agency helping businesses across Ireland grow their online presence through practical, results-driven strategies. Since 2018, the team has supported clients in sectors such as electrical, construction, automotive, hospitality, medical, and retail, turning websites and digital platforms into measurable business drivers.

We bring together in-house specialists in Google Ads, Meta Ads, web development, graphic design, SEO, and content creation to deliver end-to-end digital solutions.

At Lambourn Digital we are committed to straightforward communication, avoiding jargon and overpromising, and focus on delivering solid work that genuinely supports client growth. Team members collaborate closely with clients and colleagues in a supportive, performance-focused environment.

Role Description

The Account Relationship Manager is a full-time, on-site role based in Dublin, responsible for managing and growing client relationships across a range of industries. Day-to-day, this role involves acting as the primary point of contact for clients, understanding their business goals, and coordinating internal teams to deliver digital campaigns, website projects, and creative assets on time and within scope.

The Account Relationship Manager will monitor campaign performance, prepare reports, and proactively suggest optimizations and new initiatives to drive measurable results. This role includes handling client meetings, presenting strategy updates, resolving issues promptly, and ensuring clear communication between clients and internal specialists. The position also involves identifying opportunities for upselling and cross-selling services, contributing to account planning, and supporting continuous improvement in client experience.

Qualifications

• Client relationship and account management skills, including stakeholder communication, expectation setting, and conflict resolution.
• Experience collaborating with digital marketing teams (e.g., paid media, SEO, content, design, and development) to deliver integrated campaigns.
• Strong organizational and project coordination skills, with the ability to manage multiple client accounts, timelines, and priorities.
• Analytical skills for interpreting campaign data, preparing performance reports, and translating insights into actionable recommendations.
• Clear and professional written and verbal communication skills, including presenting to clients and documenting plans and outcomes.
• Background in digital marketing, advertising, or related fields; agency experience and familiarity with Google Ads, Meta Ads, and basic SEO are beneficial.
• Comfort working on-site in a collaborative team environment in Dublin, with a proactive, solutions-focused mindset.
• Relevant qualification in marketing, business, communications, or a related discipline, or equivalent professional experience.