Accommodation Support Worker – Emergency Accommodation Services

Savareen Ltd; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Savareen Ltd is seeking an Accommodation Support Worker to join our Dublin City Centre team. You will assist residents with daily accommodation needs, registrations, inductions and departures while upholding safety, dignity and confidentiality.

Key duties include coordinating access to healthcare, housing and welfare services, maintaining accurate records, and working with colleagues and external providers to deliver high-quality support in an emergency accommodation setting.

Qualifications

• Relevant recognised qualification at NFQ Level 7 or equivalent.
• Strong communication, organisational and administrative skills.
• Proficiency in Microsoft Office and electronic record-keeping systems.
• Understanding of safeguarding, confidentiality and professional boundaries.

Responsibilities

• Support residents with daily accommodation needs, arrivals, registrations, inductions and departures.
• Explain accommodation procedures, house rules and available support services.
• Assist residents in accessing healthcare, housing, welfare, education, employment and community services.
• Maintain accurate resident records, electronic databases and incident reports.
• Conduct welfare, safety and security checks and report safeguarding concerns.
• Maintain professional boundaries and respond appropriately to incidents and challenging situations.
• Liaise with colleagues and external service providers to ensure effective service delivery.
• Follow safeguarding, confidentiality, health and safety and emergency procedures.

Skills

Communication

Organisation

Administration

Microsoft Office

Record-keeping

Safeguarding

Confidentiality

Boundaries

Teamwork

Independent work

Education

NFQ Level 7

Tools

Microsoft Office

Electronic records systems

Job description

Accommodation Support Worker – Emergency Accommodation Services

Ref: #JOB-2474902

258 Nroth Circular Road, Phibsborough, Dublin 7, Ireland , D07 ND96

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Savareen Ltd provides accommodation services to individuals and families requiring emergency or temporary housing. We are seeking an experienced Accommodation Support Worker to join our team in Dublin City Centre. The successful candidate will support the day-to-day operation of the accommodation service, promoting residents’ safety, welfare and dignity while ensuring compliance with company procedures and relevant legislation.

Key Responsibilities

• Support residents with daily accommodation needs, arrivals, registrations, inductions and departures.
• Explain accommodation procedures, house rules and available support services.
• Assist residents in accessing healthcare, housing, welfare, education, employment and community services.
• Maintain accurate resident records, electronic databases and incident reports.
• Conduct welfare, safety and security checks and report safeguarding concerns.
• Maintain professional boundaries and respond appropriately to incidents and challenging situations.
• Liaise with colleagues and external service providers to ensure effective service delivery.
• Follow safeguarding, confidentiality, health and safety and emergency procedures.

Essential Requirements

• Relevant recognised qualification at NFQ Level 7 or equivalent.
• Minimum two years’ relevant professional experience in accommodation support, homelessness, social care, healthcare or a related field.
• Strong communication, organisational and administrative skills.
• Proficiency in Microsoft Office and electronic record‑keeping systems.
• Understanding of safeguarding, confidentiality and professional boundaries.
• Ability to work independently and as part of a team.

Desirable

• Experience in emergency accommodation, knowledge of Irish housing services, relevant safety or safeguarding training, and experience supporting culturally diverse residents.

Work Patterns

• Flexibility to work rostered shifts, including evenings, weekends and public holidays, is required.

Sector

• Accommodation and food service activities

Career Level

• Experienced [Non-Managerial]