Accommodation Supervisor

The Grace; Westport; On-site; EUR 32,000 - 43,000; Full time

Job summary

The Grace Westport Estate in Ireland is hiring an Accommodation Supervisor to oversee room presentation, public areas and daily housekeeping operations for our Spring 2026 opening.

Lead quality checks, ensure accurate room release procedures, maintain cleanliness standards, and coach the team to uphold grooming, service and safety standards across all areas. Join a luxury, equal opportunity employer.

Qualifications

• Minimum 1 year of hospitality experience, ideally in a supervisory role within a luxury environment.
• Strong organisational, communication, and interpersonal capabilities.
• Eligibility to work in Ireland.

Responsibilities

• Oversee room presentation and public area standards according to SOPs.
• Inspect rooms using quality checklist before release for sale.
• Maintain cleanliness, presentation, and condition across assigned areas.
• Execute daily task sheets, manage section pantries, and oversee inventory use.
• Report defects or maintenance concerns promptly through designated internal platforms.
• Complete assigned credits daily, adjusting as occupancy and business needs require.
• Ensure accurate start and finish times are captured and validated for productivity alignment.
• Support cost control by maintaining par levels for chemicals, OS&E, guest amenities, and linen.
• Assist department managers by providing information required for budgeting and performance reviews.
• Lead by example, supporting training initiatives and reinforcing grooming and service standards.
• Guide team members in stocking trolleys, preparing work areas, and following daily operational requirements.
• Remain flexible in supporting all housekeeping areas in line with business demands.
• Contribute to team development by supporting coaching, feedback, and skill-building on the floor.
• Uphold safety procedures, ensuring correct use of chemicals and protective equipment.
• Maintain immaculate standards across rooms, floors, public areas, and estate surroundings.
• Champion consistency through adherence to shift checklists and SOP-driven processes.
• Support sustainability objectives by ensuring proper waste segregation and linen-discard tracking.
• Act as a communication bridge between leadership and the housekeeping team.

Skills

Hospitality supervision

Staff leadership

Quality standards

Communication skills

Irish work eligibility

Job description

Now Hiring at The Grace

The Grace | Where Excellence meets Opportunity

Westport, County Mayo | Full-Time | Pre-Opening Opportunity

Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.

Job Summary

The Accommodation Supervisor supports the delivery of a consistently elevated guest experience by overseeing room presentation, public area standards, and day-to-day housekeeping operations. This role plays a key part in driving quality, ensuring accuracy in room release procedures, and guiding the team toward operational consistency. By maintaining strong oversight of cleanliness, resources, and performance, the Accommodation Supervisor contributes to a well-managed environment that reflects the estate's commitment to excellence, care, and operational discipline.

Key Responsibilities

• Support the team in preparing and servicing guest rooms and public areas in line with established SOPs.
• Conduct room inspections using the defined quality checklist before rooms are released for sale.
• Maintain accountability for cleanliness, presentation, and overall condition across assigned areas.
• Execute daily task sheets, manage section pantries, and oversee accurate inventory use.
• Report defects or maintenance concerns promptly through designated internal platforms.
• Complete assigned credits daily, adjusting as occupancy and business needs require.
• Ensure accurate start and finish times are captured and validated for productivity alignment.
• Support cost control by maintaining par levels for chemicals, OS&E, guest amenities, and linen.
• Assist department managers by providing information required for budgeting and performance reviews.
• Lead by example, supporting training initiatives and reinforcing grooming and service standards.
• Guide team members in stocking trolleys, preparing work areas, and following daily operational requirements.
• Remain flexible in supporting all housekeeping areas in line with business demands.
• Contribute to team development by supporting coaching, feedback, and skill-building on the floor.
• Uphold safety procedures, ensuring correct use of chemicals and protective equipment.
• Maintain immaculate standards across rooms, floors, public areas, and estate surroundings.
• Champion consistency through adherence to shift checklists and SOP-driven processes.
• Support sustainability objectives by ensuring proper waste segregation and linen-discard tracking.
• Act as a communication bridge between leadership and the housekeeping team.

This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.

Required Experience & Skills

• Minimum 1 year of hospitality experience, ideally in a supervisory role within a luxury environment.
• Strong organisational, communication, and interpersonal capabilities.
• Demonstrated commitment to quality, safety, and continuous improvement.
• Ability to lead by example in a guest-focused, standards-driven environment.
• Eligibility to work in Ireland.

The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.