Accommodation Supervisor

The Grace; Westport; Sur place; EUR 32 000 - 46 000; Plein temps

Résumé du poste

The Grace Westport Estate in Westport, County Mayo, is seeking an Accommodation Supervisor to oversee room presentation, public areas, and daily housekeeping operations for our luxury hotel opening in Spring 2026. You will drive quality, ensure accurate room release procedures, and lead a team toward operational discipline reflective of the estate's excellence.

This role requires at least 1 year in hospitality (ideally supervisory), strong organization and communication skills, and eligibility

Qualifications

• Minimum 1 year of hospitality experience, ideally in a supervisory role within a luxury environment.
• Strong organisational, communication, and interpersonal capabilities.
• Demonstrated commitment to quality, safety, and continuous improvement.
• Ability to lead by example in a guest-focused, standards-driven environment.
• Eligibility to work in Ireland.

Responsabilités

• Oversee room presentation, public area standards and day-to-day housekeeping operations.
• Conduct room inspections using quality checklists before rooms are released for sale.
• Maintain accountability for cleanliness, presentation and overall condition.
• Manage inventories, cost controls and staffing alignment with occupancy needs.
• Support budgeting, performance reviews, and coaching across the team.

Connaissances

Hospitality experience

Supervisory role

Organisational skills

Communication

Interpersonal skills

Quality and safety

Continuous improvement

Eligibility to work in Ireland

Description du poste

Now Hiring at The Grace

The Grace | Where Excellence meets Opportunity

Westport, County Mayo | Full-Time | Pre-Opening Opportunity

Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.

Job Summary:

The Accommodation Supervisor supports the delivery of a consistently elevated guest experience by overseeing room presentation, public area standards, and day-to-day housekeeping operations. This role plays a key part in driving quality, ensuring accuracy in room release procedures, and guiding the team toward operational consistency. By maintaining strong oversight of cleanliness, resources, and performance, the Accommodation Supervisor contributes to a well-managed environment that reflects the estate's commitment to excellence, care, and operational discipline.

Key Responsibilities

• Support the team in preparing and servicing guest rooms and public areas in line with established SOPs.
• Conduct room inspections using the defined quality checklist before rooms are released for sale.
• Maintain accountability for cleanliness, presentation, and overall condition across assigned areas.
• Execute daily task sheets, manage section pantries, and oversee accurate inventory use.
• Report defects or maintenance concerns promptly through designated internal platforms.
• Complete assigned credits daily, adjusting as occupancy and business needs require.
• Ensure accurate start and finish times are captured and validated for productivity alignment.
• Support cost control by maintaining par levels for chemicals, OS&E, guest amenities, and linen.
• Assist department managers by providing information required for budgeting and performance reviews.
• Lead by example, supporting training initiatives and reinforcing grooming and service standards.
• Guide team members in stocking trolleys, preparing work areas, and following daily operational requirements.
• Remain flexible in supporting all housekeeping areas in line with business demands.
• Contribute to team development by supporting coaching, feedback, and skill-building on the floor.
• Uphold safety procedures, ensuring correct use of chemicals and protective equipment.
• Maintain immaculate standards across rooms, floors, public areas, and estate surroundings.
• Champion consistency through adherence to shift checklists and SOP-driven processes.
• Support sustainability objectives by ensuring proper waste segregation and linen-discard tracking.
• Act as a communication bridge between leadership and the housekeeping team.

This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.

Required Experience & Skills

• Minimum 1 year of hospitality experience, ideally in a supervisory role within a luxury environment.
• Strong organisational, communication, and interpersonal capabilities.
• Demonstrated commitment to quality, safety, and continuous improvement.
• Ability to lead by example in a guest-focused, standards-driven environment.
• Eligibility to work in Ireland.

The Grace Westport Estate is an equal opportunity employer.

We strive to create and maintain a diverse workforce where everyone is respected and included.