Accommodation Assistant

iNua Partnership; Limerick; Hybrid; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Team member discounts on hotel amenity

Pleasant working environment

Career advancement opportunities

Job summary

iNUA Collection is seeking a dedicated Accommodation Assistant to maintain the cleanliness and presentation of our hotel rooms and public areas.

You will work with a supportive team, follow hotel standards, and ensure outstanding guest experiences through attention to detail and a friendly, proactive service.

This role offers training, development opportunities, and the chance to grow within the company.

Qualifications

• Minimum 12 months' experience in housekeeping or a similar role.
• Excellent attention to detail and ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Skills

Attention to detail

Communication skills

Teamwork

Customer-focused

Job description

We are currently looking for a dedicated and detail-oriented individual to join our team as an Accommodation Assistant. In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel rooms and public areas.

The ideal candidate will have a passion for hospitality and a strong commitment to delivering high standards of cleanliness and service excellence.

Responsibilities:

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Requirements:

• Previous experience of minimum 12 months in housekeeping or a similar role within the hospitality industry is essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and willingness to go above and beyond to meet guest expectations.

Benefits:

• Competitive salary.
• Training and development opportunities.
• Team membersdiscounts on hotel amenities.
• Pleasant working environment with a supportive team.
• Opportunities for career advancement within the company.

If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.

Apply now to become a valued member of our dedicated iNUA Collection team!