25/CLIN - Clinic Area Manager

Randox Laboratories; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

Randox Health is seeking a Clinic Area Manager to oversee multiple clinics across Ireland, with bases in Dublin. The role encompasses daily operations, staff management and liaison with GPs and couriers to maintain high-quality patient care.

Essential criteria include a university degree, flexibility to work hours incl. weekends, travel across sites and proficiency in Microsoft Office. Hepatitis B vaccination and Garda Vetting are required during the selection process.

Qualifications

• University degree in business, healthcare or science.
• Flexibility with working hours, including some weekends.
• Experience in customer service.
• Ability to travel across multiple sites in Ireland.
• Proficiency with Microsoft Office.

Responsibilities

• Ensure day-to-day operations of Randox Health clinics in Ireland.
• Manage clinical staff across Ireland and liaise with GPs, specialists and couriers.
• Develop and appraise staff; monitor training plans.
• Manage clinic expenditure and ensure supplies, equipment and facilities are adequate.
• Cover reception duties when needed and maintain high patient service levels.
• Assist with recruitment and rota planning; travel regularly within Ireland.

Skills

Customer service

Flexible hours

Travel across sites

MS Office

Education

University degree in business, healthcare or science

Tools

Microsoft Office

Job description

Clinic Area Manager – Ireland – (Job Ref: 25/CLIN)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Clinic Area Manager to manage our clinics across Ireland.

Location

Can be based in one of our Dublin clinics. The successful candidate will be responsible for the management of our clinics in Ireland which currently includes 4 clinics: 3 in Dublin, Sandyford, Henry Street and Liffey Valley and another clinic in Cork.

Contract Offered

Full-time, Permanent.

Working Hours / Shifts

8.40am to 5.20pm, Monday to Friday. Flexibility will be required, including some weekend work.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Garda Vetting background check.

What does the Clinic Area Manager role involve?

This role is responsible for ensuring the day-to-day operations of several Randox Health clinics within Ireland. This is a varied role that may also include the following responsibilities:

• Ensure compliance with relevant legislation and regulations to include International Standardisation Organisation and Care Quality Commission for clinics.
• Manage clinical staff, across a number of clinics within Ireland along with maintaining relations with GPs, specialists, doctors and couriers.
• The development and appraisal of staff.
• The organisation and monitoring of team development and training, ensuring that all staff training plans are up to date.
• Manage clinic expenditure.
• Ensure sufficient overall management of the clinic with regards to supplies, equipment, fixtures, and fittings.
• Ability to cover reception duties.
• Ensure clinic and all staff provide a high level of customer service and care to all clients.
• Ensure that staff maintain confidentiality and appropriate storage of confidential information.
• Assist with recruitment as required.
• Rota optimisation and management in order to meet client requirements and financial revenue.
• Regular travel within our Ireland clinic network.

Essential criteria:

• University Degree in a business, healthcare or science related discipline.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exeperience in customer service.
• Flexibility to travel and work across multiple sites
• Proficiency in the use of Microsoft packages.
• Currently have the right to work in Ireland without visa sponsorship.

Desirable:

• Experience implementing a quality management system in a regulatory environment.
• Experience in a private healthcare setting.
• Experience in managing a team.
• Previous Phlebotomy experience and certificate or equivalent training.
• Confidence and experience working internal / external events.
• Previous sales / retail experience.
• Full Irish driving licence.
• Experience within a senior management role