Wine-Certified Bartender & Guest Experience Expert

Pt. Makmur Cipta Rasa; Denpasar; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Hilton in Bali, Denpasar is seeking a Junior Sommelier to craft wine experiences and beverages while delivering outstanding guest hospitality. The role emphasizes wine knowledge, mixology, and professional wine service within a vibrant hotel bar setting.

You will maintain bar operations, assist with service standards, and ensure health and safety compliance in a dynamic environment. This is a full-time on-site position in Bali, Indonesia.

Qualifications

• 1-2 years of bartending or related F&B experience.
• Strong mixology skills and knowledge of alcoholic beverages and wines.
• Preferably holding a recognized wine certification.
• Excellent customer service and communication abilities, also ability to recommend wines and provide professional wine service.
• Attention to detail and time management, especially during peak hours.
• Familiarity with health, safety, and responsible alcohol service standards.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
• Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service
• Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers
• Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items
• Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Wine knowledge

Mixology skills

Customer service

Communication abilities

Time management

Health and safety awareness

Job description

Hilton in Bali, Denpasar is seeking a Junior Sommelier to craft wine experiences and beverages while delivering outstanding guest hospitality. The role emphasizes wine knowledge, mixology, and professional wine service within a vibrant hotel bar setting.

You will maintain bar operations, assist with service standards, and ensure health and safety compliance in a dynamic environment. This is a full-time on-site position in Bali, Indonesia.