Warehouse Quality Control, Senior Supervisor

Astro Technologies Indonesia; Jakarta Barat; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

Astro Technologies Indonesia is seeking a Quality Control Senior Supervisor to lead the end-to-end QC for Fresh categories in our warehouse. You will ensure product quality from inbound to outbound, minimize waste, and enforce temperature handling standards in a fast-paced e-commerce environment.

You will oversee a team (approx. 20 direct reports, 45 total) and collaborate with Category Management to resolve specification discrepancies, monitor waste, and drive data-driven decisions using

Qualifications

• Bachelor’s Degree (S1/D4); preferably Food Science, Agribusiness, or Management.
• Strong knowledge of warehouse and logistics operations in e-commerce/retail.
• Minimum 2 years as QA/QC Supervisor handling fresh or frozen products in FMCG.
• Hands-on management of fresh and frozen products (fruits, vegetables, eggs, dairy).
• Proven leadership with data-driven decision-making.
• Thrives in fast-paced retail with strict deadlines.

Responsibilities

• Oversee inbound QC to accept/reject based on quality standards.
• Conduct stock screening to identify near-expiry items and actions.
• Ensure proper temperature handling at all stages.
• Collaborate with Category Management on product specification discrepancies.
• Manage vendor over-commitment related to size/weight/specs.
• Analyze waste and implement shrinkage reduction initiatives.
• Lead QC team (approx. 20 direct reports; 45 total).
• Collect and process quality data for reporting.

Skills

QA leadership

Data analysis

FMCG logistics

Team management

Education

Bachelor’s Degree (S1/D4)

Food Science

Agribusiness

Management

Job description

DESKRIPSI PEKERJAAN

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

As a Quality Control Senior Supervisor, you will lead the end-to-end QC function for Fresh categories (fruits, vegetables, eggs, dairy, frozen products, etc.) within the warehouse. This role is responsible for ensuring product quality standards are maintained from inbound to outbound, minimizing waste, and ensuring compliance with product specifications and temperature handling standards.

Responsibilities

• Oversee inbound QC processes (verify, assess, investigate) to determine product acceptance or rejection based on quality standards.
• Conduct stock screening in storage areas to identify near-expiry products and define appropriate action plans.
• Ensure proper temperature handling across all stages (inbound, storage, outbound).
• Collaborate with Category Management regarding product specification discrepancies and negotiate when necessary.
• Manage over-commitment issues with vendors (size, weight, or specification mismatches).
• Analyze waste across all operational stages and implement improvement initiatives to reduce shrinkage.
• Lead and supervise QC team members (±20 direct reports; ±45 total QC staff in warehouse).
• Collect, validate, and process quality data for reporting and decision-making purposes.

KUALIFIKASI MINIMUM

• Bachelor’s Degree (S1/D4) from any major; preferably Food Science, Agribusiness, or Management.
• Strong knowledge of warehouse and logistics operations, particularly within e-commerce or retail industries.
• Minimum 2 years of experience as a QA/QC Supervisor handling fresh or frozen products in FMCG, Retail, E-commerce, or F&B industries.
• Hands-on experience managing fresh and frozen products including fruits, vegetables, eggs, dairy, and frozen food.
• Proven leadership skills with solid judgment and decision-making capabilities.
• Strong analytical and data-driven mindset with experience in validating and processing quality data.
• Ability to thrive in a fast-paced, dynamic retail environment and meet agreed deadlines.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: Manufacturing and Production
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Contractual
• *LOKASI**: West Jakarta, DKI Jakarta, Indonesia
• *INDUSTRI**: E-Commerce
• *SITUS PERUSAHAAN**: http://www.astronauts.id

TENTANG PERUSAHAAN

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!