Vendor Security Questionnaire Specialist

Scaleup Co; Jakarta Pusat; Remote; IDR 620,429,000 - 992,686,000; Full time

Job summary

Scaleup Co. is seeking a Vendor Security Questionnaire Specialist to own the end-to-end questionnaire process across multiple client accounts. You’ll monitor requests from U.S.-based startups, coordinate with technical stakeholders, and complete questionnaires accurately and on time. Strong GRC, security, and vendor risk experience are essential.

The role is a contractor, 100% remote, with a flexible schedule and PST overlap for collaboration with the client team.

Qualifications

• 2–4 years of experience completing vendor security questionnaires in a GRC/compliance or client-facing role.
• Hands-on experience completing SIG, CAIQ, or custom vendor questionnaires.
• Working knowledge of SOC 2 and ISO 27001.
• Understanding of SSO, MFA, encryption, cloud fundamentals, and vendor risk management.

Responsibilities

• Monitor client channels and respond promptly to incoming security questionnaire requests.
• Create and manage tickets in Jira, Linear or other systems to track requests.
• Complete vendor questionnaires through spreadsheets and platforms like OneTrust/Whistic.
• Develop understanding of each client’s security posture and controls.
• Maintain and improve client answer libraries and knowledge bases.
• Coordinate with security consultants and SMEs for technical clarifications.
• Escalate gaps and ensure questionnaires meet deadlines.

Skills

GRC/compliance experience

Vendor risk management

Security questionnaires (SIG/CAIQ)

Professional English

Education

Security-related certifications (e.g., CompTIA Security+, ISC2 CC)

Tools

Jira

OneTrust

Whistic

SecurityScorecard

Conveyor

SafeBase

Vanta

Job description

Vendor Security Questionnaire Specialist

Perusahaan: Scaleup Co. Jenis Pekerjaan: Full-Time. Lokasi: Jakarta, Indonesia.

Hey! We're Scale Up, and our client is looking to hire a Vendor Security Questionnaire Specialist.

Type of Employment: Contractor (Long-term)
Work Modality: 100% Remote
Work Schedule: Full-time
Time Zone: U.S. Pacific Time (PST) with overlap during business hours

About Our Client

Our client is a fast-growing U.S.-based cybersecurity and compliance consulting firm that partners with technology startups to strengthen their security posture and achieve compliance with frameworks such as SOC 2, ISO 27001, HIPAA, and more.

They act as an extension of their clients' security teams, providing GRC consulting, audit readiness, vendor risk management, and virtual CISO services. As the company continues to grow, they are expanding their team with professionals who enjoy working across multiple clients in a fast-paced consulting environment.

About the Role

You’ll own the vendor security questionnaire process from end to end across multiple client accounts.

You’ll work closely with U.S.-based startups, monitoring incoming security requests, coordinating with technical stakeholders, and completing security questionnaires accurately and on time. This role requires a solid understanding of security frameworks, strong organizational skills, and the ability to communicate clearly with both technical and non-technical stakeholders.

This is an excellent opportunity for someone with experience in GRC, security compliance, or vendor risk who enjoys supporting multiple clients and playing a key role in helping companies close enterprise deals.

Key Responsibilities

• Monitor client Slack channels and respond promptly to incoming security questionnaire requests.
• Create and manage tickets in Jira, Linear, or other ticketing systems to track requests through completion.
• Complete vendor security questionnaires (SIG, CAIQ, custom questionnaires) through spreadsheets and security platforms such as OneTrust, Whistic, SecurityScorecard, and similar tools.
• Develop a deep understanding of each client's security posture, policies, controls, and technical environment.
• Maintain and continuously improve client answer libraries and knowledge bases.
• Coordinate with security consultants, engineers, and subject matter experts whenever technical clarification is needed.
• Escalate recurring gaps or missing controls that impact questionnaire responses.
• Ensure all questionnaires are completed accurately and within customer deadlines.

Requirements

• 2–4 years of experience completing vendor security questionnaires, working in GRC/compliance, or in a security-related client-facing role.
• Hands-on experience completing SIG, CAIQ, or custom vendor security questionnaires.
• Working knowledge of SOC 2 and ISO 27001.
• Understanding of common security concepts, including:
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Endpoint Management
  • Encryption (at rest & in transit)
  • Cloud infrastructure fundamentals
  • Backup & Disaster Recovery
  • Vendor Risk Management
• Strong organizational skills with the ability to manage multiple requests simultaneously.
• Excellent judgment regarding when to answer independently and when to involve technical SMEs.
• Excellent written communication skills.
• Professional English (written and spoken).

Nice to Have

• Experience handling a high volume of vendor security questionnaires.
• Experience with:
  • Conveyor
  • SafeBase
  • Vanta
  • Whistic
  • Trust Center platforms
• Experience maintaining questionnaire knowledge bases.
• Experience working alongside Sales or Revenue teams supporting enterprise deals.
• Certifications such as:
  • CompTIA Security+
  • ISC2 Certified in Cybersecurity (CC)
  • Similar cybersecurity certifications

Original job Vendor Security Questionnaire Specialist posted on GrabJobs ©.