Vape Shop Shift Lead - Sales & Service Excellence

SKYTEAM GLOBAL INDONESIA; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Incentives and bonuses

Job summary

SKY Vape Indonesia in Jakarta is hiring a Head Vaporista to lead the Vaporista team during shifts, ensuring smooth operations and exceptional customer service.

You will drive sales targets, manage stock, conduct briefings, monitor performance, and coordinate with store management to meet daily objectives. The role requires SMA/SMK or equivalent, 1–2 years of related experience, strong vape product knowledge, and a professional, disciplined approach.

Qualifications

• Minimum SMA/SMK education or equivalent.
• 1–2 years of experience in Vaporista, Retail Sales, or similar role.
• Good product knowledge of vape products.
• Strong sales and customer service abilities.
• Experience leading or coordinating a team.
• Assertive, disciplined, honest and responsible.

Responsibilities

• Lead and coordinate the Vaporista team during shift.
• Conduct briefing and monitor team performance.
• Ensure customer service is delivered professionally and effectively.
• Help increase sales and achieve store targets.
• Ensure stock opname and sales administration run smoothly.
• Handle customer complaints and operational issues.
• Ensure SOP and work standards are applied by the team.
• Maintain a neat and clean work area.
• Coordinate with Head Store/Management for operational needs.

Skills

Sales skills

Customer service

Team leadership

Vape knowledge

Communication

Professional appearance

Education

SMA/SMK or equivalent

Job description

SKY Vape Indonesia in Jakarta is hiring a Head Vaporista to lead the Vaporista team during shifts, ensuring smooth operations and exceptional customer service.

You will drive sales targets, manage stock, conduct briefings, monitor performance, and coordinate with store management to meet daily objectives. The role requires SMA/SMK or equivalent, 1–2 years of related experience, strong vape product knowledge, and a professional, disciplined approach.