TSR STAFF ANIMAL HEALTH MEDAN 2

Japfa; Sumatera Utara; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Japfa is seeking an Animal Health Technical Support specialist to deliver expert field-based services across the Medan 2 region. You will visit customer farms, assess health conditions, and provide disease prevention strategies and product usage guidance.

The role requires 2–3 years in animal health support or veterinary practice, strong communication skills in English and Bahasa Indonesia, and a valid driver’s license.

Qualifications

• Bachelor's degree in Veterinary Medicine, Animal Husbandry, or related field.
• 2–3 years' experience in animal health technical support or veterinary practice.
• Willingness to travel within the Medan 2 region; valid driver's license.
• Fluent in English and Bahasa Indonesia; strong communication skills.

Responsibilities

• Conduct regular field visits to customer farms in the Medan 2 area to monitor animal health conditions and assess product effectiveness.
• Provide expert advice and technical solutions to customers regarding disease prevention, diagnosis, and treatment in livestock.
• Assist customers in the proper application and usage of Japfa's animal health products.
• Troubleshoot and resolve customer complaints or issues related to animal health and product performance.
• Prepare and deliver technical presentations and training sessions to customers and internal teams.
• Maintain accurate records of customer interactions, farm visits, and technical support provided.
• Collaborate with the sales team to identify new business opportunities and support sales efforts.
• Stay updated on the latest developments in animal health, diseases, and industry best practices.
• Generate reports on field activities, customer feedback, and market trends.

Skills

Communication

Interpersonal skills

Presentation skills

English language

Bahasa Indonesia

Travel willingness

Driver's license

Education

Bachelor's degree in Veterinary Medicine, Animal Husbandry, or related field

Job description

Job Summary

Responsible for providing technical support and services related to animal health products to customers in the Medan 2 region, ensuring optimal animal well-being and customer satisfaction.

Job Responsibilities

• Conduct regular field visits to customer farms in the Medan 2 area to monitor animal health conditions and assess product effectiveness.
• Provide expert advice and technical solutions to customers regarding disease prevention, diagnosis, and treatment in livestock.
• Assist customers in the proper application and usage of PT Japfa Comfeed Indonesia Tbk's animal health products.
• Troubleshoot and resolve customer complaints or issues related to animal health and product performance.
• Prepare and deliver technical presentations and training sessions to customers and internal teams.
• Maintain accurate records of customer interactions, farm visits, and technical support provided.
• Collaborate with the sales team to identify new business opportunities and support sales efforts.
• Stay updated on the latest developments in animal health, diseases, and industry best practices.
• Generate reports on field activities, customer feedback, and market trends.

Job Qualifications

• Bachelor's degree in Veterinary Medicine, Animal Husbandry, or a related field.
• Minimum 2-3 years of experience in animal health technical support, veterinary practice, or a related role, preferably within the poultry or livestock industry.
• Strong knowledge of animal physiology, common livestock diseases, and animal health products.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical abilities.
• Proficiency in English and Bahasa Indonesia (written and spoken).
• Willingness to travel extensively within the Medan 2 region.
• Possession of a valid driver's license.

JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.

Visit Our Official Webpage

https://www.japfa.com/
https://www.japfacomfeed.co.id/