Trust Architect

Avanade; Jakarta Pusat; On-site; IDR 480,000,000 - 840,000,000; Full time

Job summary

Avanade di Jakarta mencari Trust Architect untuk membangun kepercayaan pada AI dan adopsi melalui desain kerangka evaluasi, kepatuhan, dan kontrol keamanan. Peran ini melibatkan kerja lintas fungsi untuk memastikan sistem Avanade Next aman, andal, dan siap produksi, sambil menjaga keterlibatan klien secara proaktif.

Anda akan memimpin upaya desain perubahan, peningkatan kemampuan, serta penyusunan kebijakan yang relevan dengan lingkungan APAC, dengan fokus pada ekosistem manusia-teknologi dan

Qualifications

• Pengalaman 5+ tahun di bidang tata kelola AI, risiko model, keamanan, AI yang bertanggung jawab, atau perubahan dan adopsi teknologi skala besar.
• Pengalaman langsung dalam evaluasi sistem generatif atau agenik sangat diutamakan.
• Pengetahuan kerja tentang lingkungan regulasi APAC relevan dengan pasar mereka.
• Kemampuan praktis dalam perubahan dan enabling untuk audiens teknis maupun pengguna garis depan.
• Mampu membangun kepercayaan dengan pemangku kepentingan yang skeptis dan mengatakan tidak dengan bukti.
• Bersedia dalam peran yang masih didefinisikan, dalam jalur yang belum memiliki preseden internal.

Responsibilities

• Membangun kepercayaan pada AI: desain evaluasi, target akurasi, kerangka kerja kepatuhan, dan kontrol keamanan.
• Mengarahkan kerangka tata kelola, risiko, dan keamanan sebelum pembangunan dimulai, serta menjaga agar tetap mutakhir.
• Menanamkan guardrails, kontrol, dan tinjauan manusia dalam siklus hidup sistem.
• Menetapkan bukti yang diperlukan agar sistem bergerak dari prototipe ke produksi.
• Memiliki posisi regulasi dan privasi pada keterlibatan, termasuk APRA, MAS, residensi data, dan kewajiban klien.
• Bekerja sama dengan FDE untuk membangun kapasitas kepercayaan sejak awal.
• Membangun kepercayaan pada orang: desain adopsi dan perubahan untuk transparansi dan hasil yang terbukti.
• Mengubah cara kerja klien agar sistem sesuai dengan kebiasaan kerja mereka.
• Memimpin enablement agar pengguna klien bisa menggunakan produk yang dibangun.
• Mendorong adopsi pasca go-live dengan pemanfaatan aktif, bukan hanya kepuasan yang dilaporkan.
• Mendukung kepercayaan eksekutif dan dewan dengan kerangka tata kelola dan akuntabilitas.
• Berkontribusi pada pustaka analisis, guardrail, tata kelola, dan aset adopsi untuk APAC.

Skills

AI governance

Model risk

Security

Responsible AI

Technology change

Adoption

Job description

Trust Architect

Perusahaan : Avanade Jenis Pekerjaan : Full-Time Jakarta, Indonesia

Deskripsi Pekerjaan - Trust Architect

SUMMARY

Trust Architects build trust in the AI and trust among the people who use it. They make sure every system Avanade Next ships is safe, reliable and ready for production — and that the client’s people are confident, capable and willing to adopt new ways of working alongside it.

The role operates across two dimensions. Trust in the AI: evaluation frameworks, accuracy measures, security controls, governance controls and human-in-the-loop safeguards. Trust in the people: adoption design, capability uplift, ways of working and confidence in human-agent collaboration.

KEY RESPONSIBILITIES

Building trust in the AI

• Design and run evaluations: define accuracy targets, build the harness, drive the system to target and evidence it.
• Set governance, risk and security guardrails before build begins, and keep them current as the system evolves.
• Embed guardrails, controls and human-in-the-loop review, including the feedback loop that improves the system after release.
• Establish the evidence required for a system to move from prototype to production, and hold the release gate.
• Own the regulatory and privacy position on the engagement — APRA, MAS, data residency and client-specific obligations.
• Work shoulder to shoulder with FDEs so trust, evaluation and monitoring capability is built in from the outset.

Building trust in the people

• Design the adoption and change approach that builds confidence through transparency, education and demonstrated outcomes.
• Help the client redesign ways of working and human-agent interaction so the system fits how people actually work.
• Lead enablement so the client’s people can and do use what has been built.
• Drive uptake and user confidence after go-live, tracking active usage rather than reported satisfaction.
• Support executive and Board confidence with clear governance, accountability and decision-making frameworks.
• Contribute evaluation harnesses, guardrail patterns, governance frameworks and adoption assets to the APAC library.

KEY MEASURES

• Governance, guardrails and security controls in place before build starts on every engagement.
• Target accuracy, safety and governance thresholds met and evidenced before production release.
• Adoption above 70% active usage at 90 days post-go-live, with effective human-in-the-loop operation.
• Full compliance with Avanade responsible AI standards and client regulatory obligations.
• Reusable trust, evaluation and adoption assets contributed from every engagement.

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SKILLS AND EXPERIENCE

• 5+ years across AI governance, model risk, security, responsible AI, or large-scale technology change and adoption. Strength in two of these with a credible path into the third is expected — few candidates will have all of it.
• Hands-on evaluation experience with generative or agentic systems is strongly preferred over policy-only backgrounds.
• Working knowledge of the APAC regulatory environment relevant to their market.
• Practical change and enablement capability with technical audiences and frontline users alike.
• Able to build trust with sceptical stakeholders and to say no with evidence.
• Comfortable in a role that is still being defined, in a track with no established internal precedent.

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