Training Operations Associate

Operations; Tangerang; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Grab Rentals is seeking a Training Operations Associate to support daily training operations for driver-partners across Jabodetabek. You will coordinate onboarding, refresher, and development programs at multiple pools, ensuring sessions, trainers, facilities, and logistics are ready and aligned with business needs.

This onsite role focuses on supervising onboarding, scheduling, facilities, equipment, attendance, and progress trackers, with regular updates to stakeholders and maintenance of

Responsibilities

• Supervise driver onboarding, refresher, and development training programs across multiple pools in Jabodetabek.
• Coordinate training operations, schedules, facilities, equipment, and resources across Jabodetabek.
• Monitor trainer performance, driver attendance, capacity, execution quality, and outcomes.
• Conduct onsite supervision, resolve operational issues, and recommend improvements.
• Maintain accurate trackers, reports, and stakeholder updates on training progress.
• Manage operations across multiple pool locations in Jabodetabek.

Skills

Training coordination

Onboarding

Operations supervision

Stakeholder communication

Job description

Join the Grab Rentals team, where we support smooth fleet and driver operations across multiple rental pools. This role will be onsite primarily based at Cinangka Pool, with regular support required at other pools to ensure consistent operational excellence across locations.

Get to Know the Role

As a Training Operations Associate, you will support daily training operations for driver-partners within Grab's rental mobility business, coordinating onboarding, refresher, and development programs across multiple locations in the Jabodetabek area. You will help ensure that driver training sessions, trainers, facilities, logistics, and operational support are well prepared and delivered in line with business needs.

The Critical Tasks You Will Perform

• Supervise driver onboarding, refresher, and development training programs.
• Coordinate training operations, schedules, facilities, equipment, and resources across Jabodetabek.
• Monitor trainer performance, driver attendance, capacity, execution quality, and outcomes.
• Conduct onsite supervision, resolve operational issues, and recommend improvements.
• Maintain accurate trackers, reports, and stakeholder updates on training progress.
• Manage operations across multiple pool locations in Jabodetabek.