Training Operations Associate

Grab; Pondok Jaya; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

Love-all-Serve-all volunteering leave

Grabber Assistance Programme

FlexWork: differentiated hours

Job summary

Grab Rentals in Jabodetabek is seeking an enthusiastic Training Operations Associate to manage daily training activities for driver-partners across multiple pools.

You will coordinate onboarding, refresher programs, and trainer logistics at Cinangka Pool and other locations, ensuring sessions run smoothly and meet business needs. Strong collaboration with trainers, facilities, and drivers is essential.

Qualifications

• 2–3 years of experience in operations, training, project coordination, or related field.
• Strong coordination and stakeholder management skills.
• Willingness to travel across pools as business needs require.
• Proficient in Google Workspace and operational tools; fluent in Bahasa Indonesia with working English proficiency.

Responsibilities

• Supervise driver onboarding, refresher, and development training programs.
• Coordinate training operations, schedules, facilities, equipment, and resources across Jabodetabek.
• Monitor trainer performance, driver attendance, capacity, execution quality, and outcomes.
• Conduct onsite supervision, resolve operational issues, and recommend improvements.
• Maintain accurate trackers, reports, and stakeholder updates on training progress.
• Manage operations across multiple pool locations in Jabodetabek.

Skills

Operations experience

Training coordination

Stakeholder management

Travel willingness

Bahasa Indonesia

English proficiency

Tools

Google Workspace

Job description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Join the Grab Rentals team, where we support smooth fleet and driver operations across multiple rental pools. This role will be onsite primarily based at Cinangka Pool, with regular support required at other pools to ensure consistent operational excellence across locations.

Get to Know the Role

As a Training Operations Associate, you will support daily training operations for driver-partners within Grab's rental mobility business, coordinating onboarding, refresher, and development programs across multiple locations in the Jabodetabek area. You will help ensure that driver training sessions, trainers, facilities, logistics, and operational support are well prepared and delivered in line with business needs.

The Critical Tasks You Will Perform

• Supervise driver onboarding, refresher, and development training programs.
• Coordinate training operations, schedules, facilities, equipment, and resources across Jabodetabek.
• Monitor trainer performance, driver attendance, capacity, execution quality, and outcomes.
• Conduct onsite supervision, resolve operational issues, and recommend improvements.
• Maintain accurate trackers, reports, and stakeholder updates on training progress.
• Manage operations across multiple pool locations in Jabodetabek.

Qualifications

What Essential Skills You Will Need

• 2–3 years of experience in operations, training, project coordination, or a related field.
• Strong coordination and stakeholder management
• Proactive, resourceful, and able to solve problems and make practical decisions.
• Willingness to travel across pools as business needs require.
• Proficient in Google Workspace and operational tools; fluent in Bahasa Indonesia with working English proficiency.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.