Telemarketing

CV Abadi Jaya Perkasa; Denpasar Utara; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT BUMIMAS MULTIKARYA PERKASA (BMP Bali) sedang mencari kandidat komunikatif dan berorientasi target untuk posisi Telemarketing. Anda akan menghubungi pelanggan via telepon dan WhatsApp, menawarkan produk konstruksi seperti pintu PVC/UPVC, lantai, dan perlengkapan lainnya, serta membantu meningkatkan penjualan perusahaan.

Kualifikasi mencakup pendidikan SMA/SMK, kemampuan komunikasi yang baik, kemampuan menggunakan WhatsApp serta Excel/Google Sheets, serta kemampuan bekerja mandiri maupun dalam

Qualifications

• Pendidikan minimal SMA/SMK atau setara.
• Keterampilan komunikasi yang baik dan percaya diri berbicara di telepon.
• Mampu menggunakan WhatsApp dan Excel/Google Sheets.
• Kemampuan menawarkan produk dan melakukan tindak lanjut pelanggan.
• Berorientasi target dengan motivasi kerja tinggi.
• Teliti, jujur, dan bertanggung jawab.
• Dapat bekerja sendiri maupun dalam tim.
• Pengalaman telemarketing, telesales, customer service, atau penjualan adalah nilai tambah.
• Lulusan baru dipersilakan melamar.

Responsibilities

• Menghubungi pelanggan lewat telepon dan WhatsApp.
• Menawarkan produk bangunan seperti pintu PVC/UPVC, lantai, dan perlengkapan lainnya.
• Melakukan follow-up dengan pelanggan.
• Memberikan informasi produk, harga, promosi, dan ketersediaan.
• Membangun hubungan baik dengan pelanggan.
• Mengidentifikasi kebutuhan pelanggan dan memberikan rekomendasi produk.
• Merekam data pelanggan, aktivitas telemarketing, dan hasil follow-up.
• Mencapai target penjualan.
• Koordinasi dengan tim penjualan, gudang, dan administrasi terkait pesanan.

Skills

Komunikasi lisan

Berorientasi target

Kerja tim

Education

SMA/SMK atau setara

Tools

WhatsApp

Google Sheets

Microsoft Excel

Job description

PT BUMIMAS MULTIKARYA PERKASA (BMP Bali) is seeking communicative, active, and target-oriented candidates for a Telemarketing position. You will be responsible for communicating with customers via telephone and WhatsApp, offering building materials and sanitation products, and helping increase company sales.

Key responsibilities

Contact prospective and existing customers via telephone and WhatsApp

Offer company products, including PVC doors, UPVC doors, aluminium doors, UPVC roofing, PVC ceiling, WPC wall panels, toilets, water tanks, and other building materials

Conduct follow-up with prospective customers and provided offers

Provide customers with product information, pricing, promotions, and product availability

Build and maintain good relationships with customers

Identify customer needs and provide appropriate product recommendations

Record customer database, telemarketing activities, and follow-up results

Help achieve company sales targets

Coordinate with sales, warehouse, and administration teams regarding customer orders

About you

Minimum education: SMA/SMK or equivalent

Good communication skills and confidence speaking over the telephone

Able to use WhatsApp and basic Microsoft Excel or Google Sheets

Ability to offer products and conduct customer follow-up

Target-oriented with high work motivation

Thorough, disciplined, honest, and responsible

Able to work individually and in teams

Experience in telemarketing, telesales, customer service, or sales is a plus

Fresh graduates are welcome to apply

Base salary according to company policy and candidate experience

Incentive or bonus based on target achievement, according to company policy

Opportunity to develop sales and marketing skills

Career development opportunities based on performance

Your application will include the following questions:

• Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
• Berapa gaji bulanan yang kamu inginkan?
• How many years' experience do you have as a Telemarketer?
• Kualifikasi mana yang kamu miliki?
• Apakah kamu sudah menyelesaikan ijazah sekolah menengah atas Indonesia? (cth. SMA, SMK, STM)
• How many years experience in Telemarketing do you have?
• Apakah kamu memiliki pengalaman menggunakan Google Sheets?
• Pernahkah kamu mendapatkan pekerjaan yang membutuhkan pengalaman dalam relationship management?