Technical Writer

Deltadata Mandiri; Jakarta Pusat; Vor Ort; IDR 200.880.000 - 312.480.000; Vollzeit

Zusammenfassung

Deltadata Mandiri in Indonesia seeks a Technical Writer to create and maintain clear, accurate technical documentation across system docs, API guides, user manuals, SOPs, release notes, and knowledge base articles.

Translate complex information for technical and non-technical audiences, collaborate with Developers, System Analysts, QA, and Business Analysts, and uphold documentation standards and version control.

Qualifikationen

• Bachelor-level qualification in a relevant field such as Technical Writing, Information Technology, Computer Science or English.
• 1–2 years of experience as a Technical Writer or similar role.
• Strong English writing and communication skills.
• Ability to understand and explain technical concepts clearly.
• Experience creating technical documentation, user manuals, SOPs, or API documentation.
• Familiarity with software development processes and SDLC.
• Familiarity with documentation tools such as Microsoft Word, Google Docs, Confluence, Notion, Markdown.

Aufgaben

• Create, develop, and maintain clear, accurate, and user-friendly technical documentation.
• Translate complex technical information into easy-to-understand documentation for both technical and non-technical audiences.
• Collaborate with Developers, System Analysts, Business Analysts, QA, and other technical teams to gather and verify information.
• Develop documentation such as System Documentation, Technical Guides, API Documentation, User Manuals, SOPs, Release Notes, and Knowledge Base articles.
• Review and update existing documentation to ensure accuracy, consistency, and alignment with system changes.
• Maintain documentation standards, templates, terminology, and version control.
• Conduct interviews with Subject Matter Experts (SMEs) to obtain technical information.
• Organize and structure documentation so information is easy to find and understand.
• Ensure documentation follows established company and project standards.
• Support project teams in preparing documentation required for project delivery and handover.

Kenntnisse

Technical writing

Strong English writing

Explain technical concepts clearly

SDLC

Documentation tools

Portfolio of docs

Team collaboration

IT/software dev familiarity

Ausbildung

Bachelor's degree in Technical Writing, IT, CS, English, Communications

Tools

Confluence

Markdown

Notion

Microsoft Word

Google Docs

Jobbeschreibung

• Create, develop, and maintain clear, accurate, and user-friendly technical documentation.
• Translate complex technical information into easy-to-understand documentation for both technical and non-technical audiences.
• Collaborate with Developers, System Analysts, Business Analysts, QA, and other technical teams to gather and verify information.
• Develop documentation such as System Documentation, Technical Guides, API Documentation, User Manuals, SOPs, Release Notes, and Knowledge Base articles.
• Review and update existing documentation to ensure accuracy, consistency, and alignment with system changes.
• Maintain documentation standards, templates, terminology, and version control.
• Conduct interviews or discussions with Subject Matter Experts (SMEs) to obtain technical information.
• Organize and structure documentation so that information is easy to find and understand.
• Ensure documentation follows established company and project standards.
• Support project teams in preparing documentation required for project delivery and handover.

Job Description

• Create, develop, and maintain clear, accurate, and user-friendly technical documentation.
• Translate complex technical information into easy-to-understand documentation for both technical and non-technical audiences.
• Collaborate with Developers, System Analysts, Business Analysts, QA, and other technical teams to gather and verify information.
• Develop documentation such as System Documentation, Technical Guides, API Documentation, User Manuals, SOPs, Release Notes, and Knowledge Base articles.
• Review and update existing documentation to ensure accuracy, consistency, and alignment with system changes.
• Maintain documentation standards, templates, terminology, and version control.
• Conduct interviews or discussions with Subject Matter Experts (SMEs) to obtain technical information.
• Organize and structure documentation so that information is easy to find and understand.
• Ensure documentation follows established company and project standards.
• Support project teams in preparing documentation required for project delivery and handover.

Requirements

• Bachelor's degree in Technical Writing, Information Technology, Computer Science, English, Communication, or a related field.
• Minimum 1–2 years of experience as a Technical Writer or in a similar role.
• Strong English writing and communication skills.
• Able to understand and explain technical concepts clearly.
• Experience creating technical documentation, user manuals, SOPs, or API documentation.
• Familiarity with software development processes and SDLC.
• Familiarity with documentation tools such as Microsoft Word, Google Docs, Confluence, Notion, Markdown, or similar tools.
• Strong attention to detail and ability to organize information systematically.
• Able to work collaboratively with technical and non-technical teams.
• Experience in IT projects, software development, or system implementation is preferred.

Nice to Have

• Experience documenting REST APIs / Swagger / OpenAPI.
• Basic understanding of databases, SQL, cloud, or software architecture.
• Experience working in Agile/Scrum environments.
• Portfolio of technical documentation or writing samples.