Technical Support Engineer - Accounting Software (Hybrid)

Mekari; Daerah Khusus Ibukota Jakarta; Hybrid; IDR 252,652,855 - 421,088,091; Full time

Benefits offered by this job

Competitive salary + daily allowance

Premium private health insurance

Flexible working hours

Notebook Ownership Program

Allowance for sports activities

Job summary

A leading Software-as-a-Service company in Jakarta is seeking a technical support specialist to coordinate with customers and solve product issues. Candidates should have a Bachelor's degree in Information Systems, Computer Science, or Accounting and possess strong analytical skills. They will enjoy a competitive salary, health insurance, and flexible working hours in a dynamic work environment. Fresh graduates are welcome to apply.

Qualifications

• Strong knowledge in Accounting or Accounting Software.
• Familiarity with Tax procedures is a plus.
• Fresh graduates are encouraged to apply.

Responsibilities

• Coordinate with Customer Support Team to address complaints.
• Provide technical support to enhance customer satisfaction.
• Work with Product and Engineering Teams to solve issues.

Skills

Analytical skills

Problem-solving skills

Proficient in English

Education

Bachelor's Degree in Information System, Computer Science, Accounting or equivalent

Tools

MySQL

Job description

A leading Software-as-a-Service company in Jakarta is seeking a technical support specialist to coordinate with customers and solve product issues. Candidates should have a Bachelor's degree in Information Systems, Computer Science, or Accounting and possess strong analytical skills. They will enjoy a competitive salary, health insurance, and flexible working hours in a dynamic work environment. Fresh graduates are welcome to apply.