Technical Support

MateCareer; Jakarta Barat; On-site; IDR 55,800,000 - 66,960,000; Full time

Job summary

Arobs Solutions Indonesia (Track GPS) is hiring a Technical Support specialist in Jakarta Barat to support GPS devices and applications, configure devices, and troubleshoot issues for clients.

The role requires a relevant degree and at least one year in GPS/IoT support, with strong communication skills and willingness to work in the field.

Qualifications

• Diploma or bachelor’s degree in Electrical Engineering, Computer Science, Information Systems, or related field.
• Minimum 1 year of experience in GPS Tracking/IoT/technical support.
• Knowledge of GPS systems and mobile networks; strong communication skills.

Responsibilities

• Provide training to clients on GPS devices and applications.
• Configure and test devices prior to installation.
• Handle technical complaints and troubleshooting remotely or on-site.
• Coordinate with field technician team and prepare technical reports.

Skills

Communication skills

Presentation skills

Problem solving

Education

Diploma/Bachelor’s degree in Electrical Engineering, Computer Science, Information Systems

Tools

GPS Tracking devices

GSM/GPRS/4G networks

Job description

Job opportunity for Technical Support at Arobs Solutions Indonesia (Track GPS) in KOTA ADM. JAKARTA BARAT, DKI JAKARTA, Indonesia.

Responsibilities

• Provide training to clients on GPS devices and applications.
• Configure and test devices prior to installation.
• Handle technical complaints and perform troubleshooting remotely or on-site.
• Coordinate with the field technician team.
• Prepare technical reports and maintain documentation.

Qualifications

• Minimum Diploma/Bachelor’s degree in Electrical Engineering, Computer Science, Information Systems, or related fields.
• Minimum 1 year of experience in GPS Tracking/IoT/technical support (preferred).
• Strong understanding of GPS systems, communication networks (GSM/GPRS/4G), and device troubleshooting.
• Good presentation and communication skills.
• Proficient in computer use and supporting applications.
• Willing to work in the field; having a valid driving license (SIM A/C) is an advantage.

Range Salary: Rp. 5.000.000 - Rp. 6.000.000 (Depending on Experience)