Technical Services Supervisor (Cikarang Site)

AstraZeneca; Indonesia; On-site; IDR 250,000,000 - 370,000,000; Full time

Job summary

AstraZeneca Indonesia, located in Cikarang, is seeking a Technical Services Supervisor to drive Lean Digital Initiatives across site functions. You will liaise with regional teams to ensure digital targets are met, support validation and CSV activities, and ensure GMP compliance for IT systems.

The role requires IT/Industrial Engineering background, hands-on experience with Power BI/Power Apps, and strong English communication. Prior pharma digitalization exposure is a plus.

Qualifications

• Bachelor’s degree in IT or equivalent field as a base for digital roles.
• Experience with digital tools like Power BI and Power Apps; Tulip is a plus.
• Knowledge of GMP and SHE standards; strong English communication.

Responsibilities

• Lead and support Lean Digital Initiative across Production, Engineering, Logistics and Quality.
• Coordinate with Regional and Global Digital Support to meet site targets.
• Assist in validation activities and ensure GMP compliance for IT systems.
• Maintain up-to-date knowledge of OS and applications used by the system owner.
• Deliver training and ensure timely completion per schedule.

Education

Bachelor's degree in Information Technology

Industrial Engineering background

Tools

Power BI

Power Apps

Tulip MES

Job description

Technical Services Supervisor

Do you have expertise in, and passion in the pharmaceutical manufacturing industry ? Would you like to apply your expertise to impact the lives of patients in a company that follows the science and turns ideas into life changing medicines? Then AstraZeneca might be the one for you!

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. We are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear - shaping the future by spotting a scientifically-led commercial opportunity and acting now to operationalise and scale it.

ABOUT OPERATIONS CIKARANG

Located at Cikarang (West Java), our production site is equipped with modern infrastructure and staffed by an inclusive network of diverse and high performing teams. The site upholds stringent quality standards and fosters innovation. Prioritizing a science-led approach, Safety, Health, environmental sustainability, and collaboration are key priorities in our way of work. We are committed to delivering safe and effective pharmaceutical solutions to improve patient outcomes in Indonesia.

BUSINESS AREA

Join the team where everyone feels a personal connection to the people that we impact. From our science labs to manufacturing at scale, we are committed to delivering at the highest quality. It's inspiring and rewarding work, influencing every part of the product lifecycle to deliver life-changing medicines. To ultimately make people's lives better - from patients and their families to all of us in society. Take advantage of the huge opportunities to drive efficiencies in our processes and produce better-quality outputs. Now is the time to join and make a bigger impact, as we commit and accelerate our growth in Lean.

What you'll do

Face exciting new challenges, with the support of others, to navigate our constantly changing manufacturing environment. We never give up in diligently ensuring our patients receive quality and safe medicines, responding to a large variety of, often complex, demands.

Site Digital Champion:

Site Champion for AsiaPac Digital Network

• Lead and support business function (Production, Engineering, Logistic and Quality) to deliver Site Lean Digital Initiative target
• Liaise with Regional and Global Digital Support to ensure the right support to enable Site delivered all Lean Digital target is provided

Validation & Qualification (excludes: AMV & Cleaning Validation):

• Support system owner in preparing internal validation & qualification protocol for process & equipment
• Support execution of internal validation protocol and prepare validation report in coordination with the system owner
• Review external validation & qualification protocol and report in coordination with the system owner

Computerized System Validation (CSV)

• Support system owner in protocol for Computerized System Validation
• Support execution of CSV in liaise with system owner and Campus IT support
• Review external validation & qualification protocol and report related with CSV in coordination with the system owner and Campus IT and/or IT QM support function

• Maintain adequate knowledge of operating systems and application software used to provide a high level of support for system owner for any changes and/or modification required revalidation.
• Ensure compliance to AZ policies.
• Ensure assigned trainings are attempted and completed as per agreed timeline.
• Ensure compliance to GMP procedures when working with IT systems in GMP areas.
• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures.

Essential for the role

• A bachelor's degree in Information Technology (IT). Candidates with Industrial Engineering background with high passion for digitalization are welcome to apply.
• Relevant experiences/knowledge on implementing digital applications such as Power BI, Power Apps, Manufacturing Execution System (Tulip would be an advantage).
• Experience in working with wide networking environment with minimum supervision.
• Familiar with GMP and SHE (Safety, Health, and Environment) standard.
• Excellent communication skill.
• Analytical skill and knowledge.
• Proficient in English.

Desirable for the role

• Has experience in pharmaceutical industry
• Has good knowledge in project management.
• Has knowledge in design applications (i.e., Corel draw, Adobe Photoshop)
• Proficient in GMP standard and regulatory requirements.
• Experience in project management will be an advantage.

Why AstraZeneca?

Here you'll have the opportunity to make a meaningful difference to patients' lives. With science at its heart, this is the place where breakthroughs born in the lab become transformative medic