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Japfa is seeking a motivated technical support representative to assist customers and sales teams with product guidance, usage instructions, and basic troubleshooting. You will conduct product demonstrations and provide clear technical explanations to help close sales.
You will record issues, feedback, and inquiries, and coordinate with sales, QA, and technical teams to resolve problems. Follow SOPs, safety standards, and reporting procedures while helping maintain Japfa's trusted customer
Provide basic technical support to customers and sales teams for assigned products. Assist in product application guidance, usage instructions, and basic troubleshooting. Support sales activities through product demonstrations and technical explanations. Record customer issues, feedback, and technical inquiries accurately. Coordinate with sales, QA, and technical teams for issue resolution. Follow technical SOPs, safety standards, and reporting procedures.
JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.
Visit Our Official Webpage
https://www.japfa.com/
https://www.japfacomfeed.co.id/