SVN/2026/038 Programme Assistant (AVRR)

IOM; Jakarta Pusat; Vor Ort; IDR 120.000.000 - 240.000.000; Vollzeit

Zusammenfassung

IOM in Jakarta seeks a Programme Assistant (AVRR) to provide essential administrative and operational support for Assisted Voluntary Return and Reintegration activities. The role reports to the Senior Movement Operations Associate and involves handling case management, information verification, and coordination with multiple units.

The ideal candidate will have a bachelor’s degree or equivalent with relevant experience, strong organizational skills, and proficiency in Microsoft Office.

Qualifikationen

• Bachelor’s degree or equivalent with two years of relevant experience or high school diploma with four years of relevant professional experience.
• Experience with vulnerable groups (migrants, refugees, IDPs, trafficking victims) is required.
• Experience with AVRR or movement operations is essential.
• Experience with international humanitarian organizations or government institutions is advantageous.

Aufgaben

• Assist AVRR activities and provide information and operational support for migrants and returnees.
• Support preparation and facilitation of voluntary return movements and ensure case and travel requirements are met.
• Collect and verify information for migrant assistance and contribute to reintegration planning.
• Maintain and update case management systems and databases for monitoring and reporting.
• Provide administrative and logistical support, including correspondence and event coordination.
• Communicate with IOM units and missions regarding returnee assistance and report issues promptly.

Kenntnisse

Migration knowledge

MS Office

Interpersonal skills

Attention to detail

Organizational abilities

Self-motivated

Ausbildung

Bachelor’s degree in Social Sciences, International Relations, Regional Studies

High School diploma with 4 years relevant experience

Tools

Microsoft Office

Jobbeschreibung

Organizational context:

The International Organization for Migration (IOM), established in 1951, is a UN-related agency dedicated to promoting humane and orderly migration. Operating in Indonesia for over 40 years, IOM Indonesia collaborates with government, civil society, and other partners on diverse migration issues. The Resettlement and Movement Management Division (RMM) supports humanitarian solutions and effective migration through various movement operations.

Job purpose:

This Programme Assistant (AVRR) role, based in Jakarta, provides crucial administrative and operational support to Assisted Voluntary Return and Reintegration (AVRR) activities. Reporting to the Senior Movement Operations Associate, the incumbent will assist in facilitating return movements, collecting and verifying information for direct assistance, and maintaining case management systems. The position contributes to ensuring effective and humane return processes for migrants and Indonesian returnees, supporting the mission's AVRR objectives and the broader mandate of the Resettlement and Movement Management Division.

Responsibilities:

Assist in facilitating Assisted Voluntary Return and Reintegration (AVRR) activities, including providing information and operational support for migrants and Indonesian returnees. Support the preparation and facilitation of voluntary return movements, ensuring case and travel requirements are met. Collect and verify information for migrant assistance and assist in developing reintegration plans. Maintain and update case management systems and databases, contributing to programme monitoring and reporting. Provide administrative and logistical support for AVRR activities, including correspondence and event coordination. Communicate and follow up with relevant IOM units and missions regarding returnee assistance. Promptly report cases, delays, or operational issues to the supervisor.

Education:

A Bachelor’s degree in Social Sciences, International Relations, Regional Studies, or a related field from an accredited institution, coupled with two years of relevant experience. Alternatively, a High School diploma with four years of relevant professional experience is acceptable. Accredited universities are those listed in the UNESCO World Higher Education Database.

Work experience:

Experience working with vulnerable groups such as migrants, refugees, internally displaced persons, and victims of trafficking is required. Prior experience in assisted voluntary return and reintegration or movement operations is essential. Experience with international humanitarian organizations, non-governmental, or government institutions in a multicultural setting is advantageous.

Skills:

In-depth knowledge of migration-related subject areas. Proficiency in Microsoft Office and other computer software. Strong interpersonal and communication skills. Excellent attention to detail and organizational abilities. Self-motivated with an objective-driven approach.

Required languages:

English

Desired languages:

Arabic, French, Russian, Spanish