Supervisor Retail Engagement (Jambi)

PT HM Sampoerna Tbk.; Jambi; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT HM Sampoerna Tbk. in Indonesia seeks a Supervisor Consumer Engagement to lead brand activation across the Jambi region. You will plan and execute engagement programs, analyze consumer trends, and drive field activations with agencies and communities to connect brands with people.

You’ll coordinate with stakeholders, manage partnerships, and ensure high-quality field execution while relocating across Indonesia as needed. This is an on-site role requiring a 6-day work pattern.

Qualifications

• Bachelor's degree (S1) in any discipline with GPA 3.00.
• Experience in consumer engagement, brand activation, or related areas.
• Strong analytical, planning, and execution skills.
• Ability to turn insights into actionable business plans.
• Effective stakeholder management and relationship-building skills.
• Strong communication and interpersonal abilities.
• Proficient in Microsoft Office, particularly Excel.
• Self-driven, adaptable, and willing to work in the field and relocate across Indonesia.
• Social media savvy with a good understanding of consumer trends.
• Valid SIM A driver's license; ability to drive a manual vehicle is a plus.

Responsibilities

• Create engaging brand experiences through events, media, community programs, and field activations.
• Turn local consumer insights into actionable engagement opportunities.
• Identify market potential and develop effective territory engagement plans.
• Track performance and continuously improve activation effectiveness.
• Build strong partnerships with agencies, media partners, and communities.
• Plan and execute consumer engagement programs across assigned territories.
• Analyze consumer trends, segmentation, and market opportunities.
• Develop territory plans aligned with consumer needs and business objectives.
• Monitor engagement performance and implement improvements.
• Collaborate with internal and external stakeholders to deliver high-quality activations.
• Ensure consistent and effective field execution.

Skills

Brand activation

Consumer engagement

Analytical skills

Planning

Stakeholder management

Communication

Education

Bachelor's degree (S1) in any discipline

GPA 3.0 or higher

Tools

Excel

Job description

Working Pattern: On-site 6 days per week

At PMI, we’ve chosen to do something incredible. We’ve transformed our business and are building our future on one clear purpose—to deliver a smoke-free future.

Supervisor Consumer Engagement

Location: Lahat / Jambi, Indonesia

Working Pattern: On-site 6 days per week

At PMI, we’ve chosen to do something incredible. We’ve transformed our business and are building our future on one clear purpose—to deliver a smoke-free future.

With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

As a Supervisor Consumer Engagement, you’ll take ownership of consumer engagement across your territory turning local insights and creative ideas into experiences that connect brands, communities, and consumers. Bringing plans to life through media, events, and field activations, build strong partnerships, and use performance insights to sharpen impact.

Impact You'll Own

• Create engaging brand experiences through events, media, community programs, and field activations.
• Turn local consumer insights into actionable engagement opportunities.
• Identify market potential and develop effective territory engagement plans.
• Track performance and continuously improve activation effectiveness.
• Build strong partnerships with agencies, media partners, and communities.

What You'll Do

• Plan and execute consumer engagement programs across assigned territories.
• Analyze consumer trends, segmentation, and market opportunities.
• Develop territory plans aligned with consumer needs and business objectives.
• Monitor engagement performance and implement improvements.
• Collaborate with internal and external stakeholders to deliver high-quality activations.
• Ensure consistent and effective field execution.

Skills & Capabilities

• Bachelor's degree (S1) in any discipline with a minimum GPA of 3.00.
• Experience in consumer engagement, brand activation, or related areas.
• Strong analytical, planning, and execution skills.
• Ability to turn insights into actionable business plans.
• Effective stakeholder management and relationship-building skills.
• Strong communication and interpersonal abilities.
• Proficient in Microsoft Office, particularly Excel.
• Self-driven, adaptable, and willing to work in the field and relocate across Indonesia.
• Social media savvy with a good understanding of consumer trends.
• Valid SIM A driver's license; ability to drive a manual vehicle is a plus.

Recruitment Process

• SHL Assessment
• HR Interview
• Hiring Manager Interview & Project Presentation

Equal Opportunity Employer

We believe that diverse perspectives and experiences make us stronger. As an equal opportunity employer, we are committed to creating a workplace where every individual feels welcomed, respected, valued, and empowered to reach their full potential.

We encourage applications from people of all backgrounds and identities, and provide reasonable accommodations to ensure an accessible recruitment process. If you need support or adjustments during your application, let us know—we’re here to help you succeed.

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