Supervisor Hospitality

Pt Dwimuria Investama Properti; Jawa Barat; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Career growth opportunities

Uniform and meals provided

Job summary

Pt Dwimuria Investama Properti seeks an experienced Housekeeping Supervisor to lead the housekeeping team at a prominent hospitality establishment in Bekasi. You will oversee guest rooms, public areas, and back‑of‑house spaces, ensuring cleanliness and presentation meet the highest standards.

Responsibilities include training staff, scheduling, conducting inspections, managing inventory, and addressing guest requests professionally while enforcing safety and brand guidelines.

Qualifications

• Proven experience in a supervisory role within hotel housekeeping or a similar hospitality setting.
• Strong leadership, organizational, and communication skills.
• Knowledge of cleaning standards, techniques, and the safe use of cleaning chemicals and equipment.

Responsibilities

• Supervise, train, and motivate the housekeeping staff to ensure efficient and effective cleaning operations.
• Develop and implement daily work schedules and assign tasks to team members.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards and brand guidelines.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock and controlling costs.
• Address guest requests and concerns related to housekeeping services promptly and professionally.
• Ensure all housekeeping staff are trained on and adhere to safety procedures and the proper use of cleaning chemicals and equipment.

Skills

Leadership

Organizational skills

Communication skills

Attention to detail

Job description

Role Summary

Our client is seeking an experienced Housekeeping Supervisor to lead the housekeeping team at a prominent hospitality establishment in Bekasi. This role is essential for ensuring that guest rooms, public areas, and back‑of‑house spaces meet the highest standards of cleanliness and presentation. You will be responsible for managing staff, maintaining inventory, implementing quality control measures, and ensuring guest satisfaction through impeccable service and attention to detail.

Key Responsibilities

• Supervise, train, and motivate the housekeeping staff to ensure efficient and effective cleaning operations.
• Develop and implement daily work schedules and assign tasks to team members.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards and brand guidelines.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock and controlling costs.
• Address guest requests and concerns related to housekeeping services promptly and professionally.
• Ensure all housekeeping staff are trained on and adhere to safety procedures and the proper use of cleaning chemicals and equipment.

Requirements

• Proven experience in a supervisory role within hotel housekeeping or a similar hospitality setting.
• Strong leadership, organizational, and communication skills.
• Knowledge of cleaning standards, techniques, and the safe use of cleaning chemicals and equipment.
• Ability to work flexible hours, including weekends and holidays, in a demanding environment.
• Attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
• Problem‑solving skills to handle guest issues and operational challenges effectively in Bekasi.

Benefits

• Competitive salary and potential for gratuities or performance bonuses.
• Comprehensive health and welfare benefits.
• Opportunities for career growth within the hospitality industry.
• A dynamic and fast‑paced work environment with a focus on guest satisfaction.
• Uniform and meals provided during shifts.