Study Abroad Counselor

Kobi Education; Jakarta Pusat; Hybrid; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Hybrid work arrangement

Industry exposure

Job summary

Kobi Education seeks a Study Abroad Counselor to guide students and partners in exploring international study opportunities. You will provide personalized guidance, answer inquiries, and help develop scholarship applications to boost success rates.

The role requires coordinating with the sales and study abroad teams, monitoring sector trends, and conducting onboarding for new participants. Hybrid Jakarta location with strong communication skills is essential.

Qualifications

• Bachelor's or master's graduate preferred.
• Minimum 2–3 years of counseling or advising students on educational opportunities.
• Familiarity with scholarship programs and funding options for study abroad.
• Understanding of admissions, programs and visa requirements for studying abroad.
• Strong communication and interpersonal skills for diverse clients.

Responsibilities

• Assist prospective B2B and B2C customers in selecting study abroad options.
• Address questions regarding study abroad offerings and services.
• Answer inquiries related to products offered by Kobi Education.
• Guide students in developing scholarship applications to improve success.
• Collaborate with sales and study abroad teams to improve service delivery.
• Monitor trends in the study abroad sector to provide informed advice.
• Conduct coaching sessions for current mentees navigating scholarship prep.
• Lead onboarding sessions for new participants in the program.

Skills

Communication

Interpersonal skills

Empathy

Advising experience

Cross-cultural understanding

Education

Bachelor's or Master's degree

Job description

Overview

This role assists students and partners in exploring study abroad opportunities by offering personalized guidance and resources. The Study Abroad Counselor engages with prospective students and current mentees to ensure they receive the necessary information and support for their educational journeys abroad.

• Assist prospective B2B and B2C customers in selecting study abroad options tailored to their individual profiles and needs.
• Address customer questions regarding Kobi Education's study abroad offerings and services.
• Answer inquiries from customers related to Kobi Educations's products.
• Guide students in developing effective scholarship application strategies to enhance their success rates.
• Work closely with the sales team and study abroad division to gather insights on customer needs and improve service delivery.
• Monitor and analyze trends in the study abroad sector to provide informed advice to clients.
• Conduct coaching sessions for current study abroad mentees, helping them navigate challenges during their scholarship preparation.
• Lead onboarding sessions for new participants in the study abroad program, ensuring they are familiar with the process and resources available.

Responsibilities

Overview

This role assists students and partners in exploring study abroad opportunities by offering personalized guidance and resources. The Study Abroad Counselor engages with prospective students and current mentees to ensure they receive the necessary information and support for their educational journeys abroad.

• Assist prospective B2B and B2C customers in selecting study abroad options tailored to their individual profiles and needs.
• Address customer questions regarding Kobi Education's study abroad offerings and services.
• Answer inquiries from customers related to Kobi Educations's products.
• Guide students in developing effective scholarship application strategies to enhance their success rates.
• Work closely with the sales team and study abroad division to gather insights on customer needs and improve service delivery.
• Monitor and analyze trends in the study abroad sector to provide informed advice to clients.
• Conduct coaching sessions for current study abroad mentees, helping them navigate challenges during their scholarship preparation.
• Lead onboarding sessions for new participants in the study abroad program, ensuring they are familiar with the process and resources available.

Requirements

• Bachelor's or master's graduate from overseas university, any major.
• Minimum of 2-3 years of experience in counseling or advising students on educational opportunities, student advising, counseling, or study abroad coordination particularly in an international context.
• Familiarity with scholarship programs and funding options for study abroad.
• Understanding of academic programs, admissions processes, and visa requirements for studying abroad.
• Strong communication skills to convey information and support effectively to diverse customers.
• Strong interpersonal skills for establishing connections with students and partners from different backgrounds.
• Passion for education and a commitment to helping others achieve their study abroad goals.
• Strong empathy and active listening skills to address student concerns and needs.
• Preferable domicile: Jabodetabek.
• Available to work in Hybrid (Jakarta)