Strategic IT Governance & Change Analyst

PT XLSMART Telecom Sejahtera Tbk; Jakarta Pusat; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT XLSMART Telecom Sejahtera Tbk is seeking a Senior Technology Governance professional to oversee IT governance and change management, ensuring changes are evaluated, approved, and executed per policy. The role coordinates governance activities across IT and business stakeholders, driving consistency and safeguarding business continuity through oversight of change and control processes.

The candidate will design templates, develop dashboards, manage change records, monitor compliance, and

Qualifications

• S1 degree in Information Technology is minimum requirements.
• S2 degree in Information Technology is preferred.
• Minimum 3-5 years experience in Telecommunication, Computer and Technology, Digital & High Technology roles.
• CITSM and ITIL certifications strongly preferred.

Responsibilities

• Design basic documentation, templates, and checklists to support IT governance and change processes.
• Develop reports and dashboards on change requests, approvals, and compliance metrics.
• Manage assigned change records, ensuring accurate data entry and process adherence.
• Monitor change activities and governance compliance, escalating issues to senior staff.
• Implement approved governance and change management tasks as guided by senior specialists.

Skills

IT governance

Change management

Risk assessment

Stakeholder coordination

Education

S1 in Information Technology

S2 in Information Technology (preferred)

Tools

CITSM

ITIL

Job description

PT XLSMART Telecom Sejahtera Tbk is seeking a Senior Technology Governance professional to oversee IT governance and change management, ensuring changes are evaluated, approved, and executed per policy. The role coordinates governance activities across IT and business stakeholders, driving consistency and safeguarding business continuity through oversight of change and control processes.

The candidate will design templates, develop dashboards, manage change records, monitor compliance, and