Strategic Heavy Equipment Service Event Planner

Trakindo; Manado; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Trakindo in Manado, Indonesia, is seeking an experienced Analyst Event Planner to manage service tickets and validate customer data. This role involves extensive customer engagement and coordination of maintenance events.

The ideal candidate will have a minimum of 5 years of experience in heavy equipment handling and a D3 in Industrial Engineering or a related technical field. Strong communication skills and experience in quotations are essential for this role.

Qualifications

• Minimum 5 years experience in Heavy Equipment Handling.
• Experience in providing quotations and service requests.
• Strong customer consultation and communication skills.

Responsibilities

• Create and maintain Service Ticket and Service Order.
• Provide and validate quotations referring to service requests.
• Consolidate planned activities into single events.
• Log and update customer data for analysis.
• Confirm planned repair events with customers.
• Gather feedback from customers post-event.
• Monitor workshop activities and update event status.
• Confirm event schedules and order required resources.

Skills

Heavy Equipment Handling

Quotations and Service Requests

Customer Consultation and Communication

Education

D3 in Industrial Engineering or Technical Major

Job description

Trakindo in Manado, Indonesia, is seeking an experienced Analyst Event Planner to manage service tickets and validate customer data. This role involves extensive customer engagement and coordination of maintenance events.

The ideal candidate will have a minimum of 5 years of experience in heavy equipment handling and a D3 in Industrial Engineering or a related technical field. Strong communication skills and experience in quotations are essential for this role.