Store Supervisor

Blibli; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Blibli Electronic is part of Blibli Group and a leading electronics retailer seeking a Store Supervisor in Jakarta. You will lead the frontline team, uphold visual standards, and drive sales while delivering outstanding customer service across daily store operations.

You will coach staff, manage inventory, and coordinate with management to maintain brand standards and an inviting store environment. Weekend and holiday shifts are required.

Qualifications

• Diploma or Bachelor’s in Business or Retail Management required.
• 2–3 years retail experience, 1 year supervisory preferred.
• Strong leadership and people management skills.
• Track record in achieving sales targets and customer satisfaction.
• Good communication and customer-first mindset.

Responsibilities

• Lead and guide store team to meet daily sales targets and deliver great service.
• Oversee day-to-day operations including inventory and visual merchandising.
• Be the on-floor primary point of contact for store operations.
• Coach and motivate team members to improve performance and product knowledge.
• Ensure compliance with operational procedures and brand standards.

Skills

Leadership

People management

Customer service

Coaching

Communication

Education

Diploma(D3) or Bachelor's in Business

Tools

POS systems

Inventory management

Job description

Blibli Electronic is part of Blibli Group — a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs — ensuring every store visit reflects Blibli’s promise of quality, care, and reliability.

As a Store Supervisor, you will be a key leader on the front line, overseeing daily store operations to deliver an outstanding customer experience. You will guide the store team, maintain our visual standards, and drive sales, acting as the crucial link between our staff and management. Your leadership ensures we achieve operational excellence and create a welcoming environment for every customer.

What We’ll Work on Together

• Lead and guide the store team to achieve daily sales targets and deliver outstanding customer service.
• Oversee all day-to-day store operations, including inventory management, visual merchandising, and team performance.
• Act as the primary point of contact on the floor, ensuring operational excellence and a positive team environment.
• Coach and motivate team members to enhance their performance and product knowledge.
• Ensure store compliance with all operational procedures and brand standards.

Qualification

• A minimum Diploma (D3) or Bachelor’s degree in Business, Retail Management, or a related field.
• 2–3 years of retail experience, preferably in electronics or consumer goods, with at least 1 year of a supervisory position.
• Strong leadership and people management skills with the ability to coach and motivate team members.
• A proven track record in achieving sales targets and driving customer satisfaction.
• Familiarity with electronic products, POS systems, and basic inventory management.
• Excellent communication skills and a customer-first mindset.
• Willingness to work in shifts, including weekends and public holidays.

We believe growth happens where people feel safe to share, fail, and try again. Here, you’ll find teammates who push you to do better, not harder and leaders who listen before they lead. Whether you’re learning something new or teaching what you know, there’s always room to grow together.