Store QC & Compliance Auditor

PT. KOPI BINTANG INDONESIA; Kota Bandung; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

PT. KOPI BINTANG INDONESIA (TOMORO COFFEE) is seeking a Quality Control professional in Bandung to lead store QC inspections, audits, and reporting for our growing Tomoro Coffee stores. You will ensure hygiene, SOP compliance, and product quality across offline and online channels.

The role requires 1+ year in QC/QA and familiarity with food safety standards, with a preference for F&B/retail or coffee industry experience. Proficiency in Excel is essential for reporting and traceability.

Qualifications

• Minimum 1 year of experience in Quality Control, Quality Assurance, Store Audit, F&B Operations, or related roles.
• Experience in F&B, retail, coffee shop, or food service is highly preferred.
• Strong understanding of food safety, hygiene, SOP, and quality control standards.
• Ability to prepare clear and accurate reports using Excel/Sheets.

Responsibilities

• Check and conduct regular store quality inspections (offline/online/CCTV) covering cleanliness, machine condition, freshness, expiry, grooming, service readiness, and SOPs.
• Execute scheduled QC visits and quality audits across stores to meet coverage targets and identify risks early.
• Collect QC findings, photos, videos, and evidence related to quality, hygiene, calibration, waste, and complaints.
• Record all inspection results and evidence in designated QC forms for traceability and audit readiness.
• Report daily, weekly, and monthly QC findings with recommendations to Area Management and HQ teams.
• Follow up on QC findings with Store Leaders and teams to ensure corrective actions are closed.
• Support store teams through coaching on SOPs, quality standards, and corrective actions.

Skills

Quality Control

Report Writing

Data Analysis

Education

D3/S1

Tools

Microsoft Excel

Job description

PT. KOPI BINTANG INDONESIA (TOMORO COFFEE) is seeking a Quality Control professional in Bandung to lead store QC inspections, audits, and reporting for our growing Tomoro Coffee stores. You will ensure hygiene, SOP compliance, and product quality across offline and online channels.

The role requires 1+ year in QC/QA and familiarity with food safety standards, with a preference for F&B/retail or coffee industry experience. Proficiency in Excel is essential for reporting and traceability.