Store Operations Leader – F&B (Sumedang)

Pt. Makmur Cipta Rasa; Sumedang; On-site; IDR 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Competitive salary

Health and dental insurance

Employee discounts on products

Career advancement opportunities

Supportive team culture

Job summary

Pt. Makmur Cipta Rasa is seeking an Assistant Store Manager to support the management team at their Tasikmalaya retail store.

You will oversee daily store operations, guide the sales team, and ensure exceptional customer service to help drive sales performance and maintain high store standards. The role requires leadership skills, retail knowledge, and the ability to work in a fast-paced environment, with collaboration with the Store Manager to achieve business objectives and foster a positive

Qualifications

• Previous experience as an Assistant Store Manager or in a retail leadership role.
• Proven ability to lead and motivate a team.
• Strong understanding of retail operations and customer service.
• Excellent communication, organization, and problem-solving skills.
• Ability to work in a fast-paced store in Tasikmalaya.

Responsibilities

• Assist the Store Manager in overseeing all store operations, including sales and service.
• Lead and motivate the sales team to meet performance goals.
• Support inventory management, stock control, and visual merchandising.
• Ensure compliance with company policies, procedures, and safety standards.
• Handle customer inquiries, complaints, and returns with solutions.
• Contribute to achieving sales targets and store profitability.

Job description

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Assistant Store Manager - Retail Operations

Our client is looking for a motivated and experienced Assistant Store Manager to support the management team at their retail store in Tasikmalaya . You will play a vital role in overseeing daily store operations, leading the sales team, and ensuring exceptional customer service. This position requires a strong understanding of retail dynamics, leadership capabilities, and a commitment to driving sales performance and operational efficiency. You will work closely with the Store Manager to achieve business objectives and foster a positive work environment.

About the Role

Our client is looking for a motivated and experienced Assistant Store Manager to support the management team at their retail store in Tasikmalaya . You will play a vital role in overseeing daily store operations, leading the sales team, and ensuring exceptional customer service. This position requires a strong understanding of retail dynamics, leadership capabilities, and a commitment to driving sales performance and operational efficiency. You will work closely with the Store Manager to achieve business objectives and foster a positive work environment.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and staff management.


• Lead and motivate the sales team, providing coaching and feedback to ensure performance goals are met.


• Support inventory management, including stock control, replenishment, and visual merchandising.


• Ensure compliance with company policies, procedures, and safety standards.


• Handle customer inquiries, complaints, and returns, striving for satisfactory resolutions.


• Contribute to achieving sales targets and maintaining store profitability.

Requirements

• Previous experience as an Assistant Store Manager, Supervisor, or in a similar retail leadership role.


• Proven ability to lead and motivate a team.


• Strong understanding of retail operations, sales techniques, and customer service principles.


• Excellent communication, organizational, and problem-solving skills.


• Ability to work effectively in a fast-paced retail environment in Tasikmalaya .

Benefits

• Competitive salary and performance-based bonuses.


• Comprehensive health and dental insurance.


• Significant employee discounts on products.


• Opportunities for career advancement within the retail sector.


• A dynamic and supportive team culture.

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