Store Operations Lead: Grow Sales, Quality & Team

Nstarts Consultants Company Limited; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading consulting firm in Indonesia is seeking a Store Manager to oversee operations, ensure quality standards, and achieve sales targets. The ideal candidate will have 2-3 years of management experience in a retail or QSR environment and strong skills in staff training and operational compliance. Responsibilities include managing daily operations, handling customer complaints, and maintaining relationships with the local community. Fluency in Indonesian and English is required.

Qualifications

• 2-3 years of store management experience, or senior team leader/assistant store manager experience.
• Ability to independently manage a store.
• Experience in chain beverage, catering or QSR management is a plus.

Responsibilities

• Manage daily operations of the store, ensuring compliance with standards.
• Achieve sales, gross profit, cost, and labor efficiency targets.
• Handle customer complaints and maintain brand reputation.

Skills

Staff management capabilities

Data and cost awareness

Bilingual (Indonesian and English)

Education

College diploma or above

Job description

A leading consulting firm in Indonesia is seeking a Store Manager to oversee operations, ensure quality standards, and achieve sales targets. The ideal candidate will have 2-3 years of management experience in a retail or QSR environment and strong skills in staff training and operational compliance. Responsibilities include managing daily operations, handling customer complaints, and maintaining relationships with the local community. Fluency in Indonesian and English is required.