Store Leader

PT Mitra Adiperkasa Tbk (MAP Fashion1); Bekasi; Presencial; IDR 120.000.000 - 240.000.000; Jornada completa

Descripción de la vacante

PT Mitra Adiperkasa Tbk (MAP) in Bekasi seeks a Senior Sales Associate to provide expert fashion advice, deliver outstanding customer service, and drive sales through upselling. You will help maintain store standards and contribute to a positive shopping experience.

You will supervise a team of sales assistants, manage inventory, and participate in training new staff. A High School Diploma is required; a Bachelor’s in Fashion/Retail is preferred.

Formación

• Proven experience in fashion retail or styling roles.
• Excellent communication skills and outstanding customer service.
• Strong organizational skills and inventory management aptitude.
• Ability to drive sales through upselling and strategic product recommendations.
• Proactive approach and ability to train new team members.
• Attention to detail and capable of completing administrative tasks.

Responsabilidades

• Offer personalized fashion advice and styling recommendations to customers.
• Drive sales by upselling and suggesting complementary products.
• Monitor inventory levels and maintain a well-stocked store environment.
• Assist in training new sales assistants on product knowledge and customer service.
• Stay updated on fashion trends and share insights with the team.
• Assist in inventory management including stock replenishment and markdowns.
• Ensure accurate and timely completion of paperwork.

Conocimientos

Fashion retail

Customer service

Upselling

Inventory management

Team training

Educación

High School Diploma

Bachelor’s degree in Fashion or Retail

Descripción del empleo

PT Mitra Adiperkasa Tbk (MAP) Established in 1995, PT Mitra Adiperkasa Tbk (MAP) is a leading retail and lifestyle group in Indonesia. The company’s fashion division features an impressive portfolio of over 40+ international brands, including well‑known names such as Zara, Marks & Spencer (M&S), Loewe, Flying Tiger, Pandora, Swarovski, Lacoste, and many more. These brands cater to a wide range of fashion tastes and preferences.

As a Senior Sales Associate, you will be responsible for providing expert fashion advice and styling tips to customers while driving sales through effective product recommendations and upselling. This role also involves maintaining operational excellence through diligent inventory management and supporting the training of new team members to ensure a consistently outstanding customer experience.

Responsible for serving and assisting customers whilst overseeing a team of sales assistants for their employer.

Primary Responsibilities

• Offer personalized fashion advice and styling recommendations to customers.
• Drive sales by suggesting complementary products and upselling fashion items.
• Monitor inventory levels to maintain a well‑stocked and organized store environment.
• Assist in training new sales assistants on product knowledge and customer service best practices.
• Stay up‑to‑date with the latest fashion trends and industry developments.
• Share fashion insights with the team to enhance the overall customer experience.
• Assist in managing inventory, including stock replenishment and markdowns.
• Ensure accurate and timely completion of paperwork and documentation.

Requirements

• Proven experience in fashion retail or styling roles with a strong passion for the industry.
• Excellent communication skills and the ability to deliver outstanding customer service.
• Strong organizational skills with an aptitude for efficient inventory management.
• Demonstrated ability to drive sales through upselling and strategic product recommendations.
• Proactive approach in staying informed about current fashion trends and industry updates.
• Ability to work collaboratively and contribute to the training and development of new team members.
• High attention to detail and proficiency in completing administrative tasks accurately.
• Minimum educational qualification: High School Diploma; a Bachelor’s degree in Fashion, Retail Management, or a related field is preferred.

Hirer responsiveness Salary match Number of applicants

Fashion Retail & Department Stores More than 10,000 employees

PENGUMUMAN :

COMPANY OVERVIEW

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

HISTORY

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie,Thomas & Friends, among many others.

PRODUCT & SERVICES

As a leading retailer in Indonesia, MAP carries over 150 world‑class brands that covers many segment including:

Sports : Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.

PENGUMUMAN :

COMPANY OVERVIEW

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

HISTORY

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie,Thomas & Friends, among many others.

PRODUCT & SERVICES

As a leading retailer in Indonesia, MAP carries over 150 world‑class brands that covers many segment including:

Sports : Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.

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