Sr. HC Services & Employee Relations Manager

PT ESSA Industries Indonesia Tbk.; Jakarta Barat; On-site; IDR 900,000,000 - 1,300,000,000; Full time

Job summary

PT ESSA Industries Indonesia Tbk. is seeking an HC Services & Employee Relations Manager at our Head Office in South Jakarta. You will lead and develop a team, oversee payroll, benefits, attendance, training, and our HRIS, while ensuring compliant, efficient services aligned with business goals.

The role emphasizes data accuracy, reporting to senior management, and strategic policy development to enhance the employee experience in a large manufacturing environment.

Qualifications

• Bachelor’s degree in Psychology, Management, Law, Engineering, or related field is required.
• Minimum 20 years in Human Capital, preferably in petrochemical, oil & gas or manufacturing.
• Proven leadership of HC Services & Employee Relations teams with strong compliance knowledge.

Responsibilities

• Lead the HC Services & Employee Relations department, managing a team of HC professionals.
• Oversee payroll accuracy, benefits administration, attendance tracking, training rollout, and HRIS management.
• Administer comprehensive employee benefits programs and maintain compliance with laws and policies.
• Develop procedures to improve operational efficiency and coordinate with other departments.
• Maintain accurate employee records and deliver regular HC performance reports to senior leadership.

Skills

Leadership

Communication

Data accuracy

Reporting

Cross-functional coordination

Education

Bachelor’s degree in Psychology, Management, Law, Engineering, or related fields

Tools

Payroll system

HCIS

Benefits administration tools

Job description

We're Hiring an HC Services & Employee Relations Manager!

Join ESSA and lead a dynamic team that shapes the heart of our organization—our people. We’re looking for a seasoned professional to lead and oversee the full spectrum of employee services and relations across the organization. This role ensures operational excellence in payroll, benefits, employee engagement, and compliance, while managing a team of HC professionals and supporting strategic decision-making through accurate reporting and policy development. The role plays a key part in enhancing the employee experience and fostering a compliant, efficient, and people‑centric workplace aligned with the company’s values and business objectives.

Work Location:

Head Office – South Jakarta

Job Requirements

• Bachelor’s degree in Psychology, Management, Law, Engineering, or other related fields.


• Minimum 20 years of professional experience, specifically in Human Capital functions within the petrochemical, oil & gas or manufacturing industry.


• Proven leadership in managing HC Services & Employee Relations teams.


• Strong knowledge of Indonesian labor laws, compliance practices, expatriate formalities and benefits administration.


• Experienced in payroll processing, HCIS (Human Capital Information System), and employee engagement programs.


• Excellent communication and cross‑functional coordination skills.


• High attention to detail and commitment to data accuracy and documentation.


• Strategic mindset with the ability to implement policies and improvements.


• Strong presentation and reporting skills for senior management audiences.

Job Responsibilities

• Lead the HC Services & Employee Relations department, managing a team of HC professionals.


• Oversee payroll accuracy, benefits administration, attendance tracking, training rollout, and employee service operations, including managing the HCIS.


• Administer comprehensive employee benefits programs—retirement, insurance, wellness, and engagement.


• Ensure full compliance with laws, regulations, and company policies concerning employee documentation and benefits.


• Develop and implement procedures to improve operational efficiency and effectiveness.


• Coordinate with other departments to support seamless integration of HC services.


• Maintain accurate and up-to-date employee records and documentation.


• Prepare and deliver regular reports on HC Services & Employee Relations performance to senior leadership.

About Us

PT ESSA Industries Indonesia Tbk, formerly known as PT Surya Esa Perkasa Tbk., underwent a transformative rebrand in 2022 to better align with its vision of leading Indonesia's drive towards world-class industrialization. Established in 2006, the company initially ventured into LPG and Condensate production with its refinery facility in Palembang. Over the years, it expanded its operations, notably entering the Ammonia production sector through its subsidiary, PT Panca Amara Utama, at the Banggai Ammonia Plant in Sulawesi Tengah. ESSA has evolved into a leading company committed to contributing to Indonesia's world-class industrialization processes. The company places a strong emphasis on environmental, social, and sustainability considerations in all its endeavors. With records of accomplishment of innovation and excellence, ESSA continues to play a pivotal role in shaping Indonesia's industrial landscape.