Solutions Consultant(A00399)

AI Rudder; Jakarta Pusat; On-site; IDR 400,000,000 - 600,000,000; Full time

Benefits offered by this job

Learning & Development

Performance recognition

Global exposure

Meaningful impact

Ownership & autonomy

Team events

Job summary

AI Rudder is seeking a senior Pre-Sales / Solution Consulting professional to lead technical discovery and craft architecture-aligned solutions for enterprise clients in Indonesia. You will drive PoC/PoV activities, support RFI/RFP responses, and coordinate cross-functional teams to deliver measurable business value with AI Rudder solutions.

This onsite role requires strong API, integration, and SaaS knowledge, plus outstanding English communication.

Qualifications

• Bachelor's degree or above.
• 5+ years of experience in Pre-Sales, Solution Consulting, After-Sales, Project Management, or Technical Consulting for SaaS solutions.
• Strong understanding of API concepts, system integration, SaaS architecture, application workflows, and basic database concepts.
• Proven ability to gather business and technical requirements, define solution scope, and explain technical topics clearly to both business and technical stakeholders.
• Experience managing PoC/PoV, UAT, implementation planning, or technical project delivery with enterprise clients.
• Strong project management skills, including cross-functional coordination, timeline management, dependency tracking, and ownership of client-facing deliverables.
• Experience handling key accounts or enterprise clients in Indonesia.
• Experience supporting RFI/RFP processes, including proposal writing, solution documentation, technical compliance responses, and tender-related activities.
• Business analytics mindset, with the ability to analyze customer data, performance reports, and campaign results.
• Revenue-oriented mindset, with the ability to connect technical solutions to business value, deal progress, upsell opportunities, and measurable customer impact.
• Strong written and verbal English communication skills.

Responsibilities

• Act as a product evangelist who communicates AI Rudder business value through structured demos, solution walkthroughs, and value-based presentations.
• Translate customer business challenges into practical AI Rudder solution designs that maximize ROI, efficiency, and business impact.
• Lead technical discovery, gather business and technical requirements, and convert them into solution scopes, architecture recommendations, and implementation plans.
• Own technical leadership across the deal cycle, including demo preparation, PoC/PoV execution, proposal support, and technical clarification with clients.
• Conduct PoC/PoV activities to validate AI Rudder solutions against customer requirements, success criteria, and expected outcomes.
• Collaborate with sales, product, engineering, customer success, partners, and SMEs to ensure proposed solutions are feasible, scalable, and aligned with customer needs.
• Support RFI/RFP responses, proposal writing, solution documentation, and technical presentations for enterprise customers.
• Manage multiple prospects and opportunities based on deal urgency, revenue potential, and strategic account value.
• Provide business and technical insights from customer data, campaign performance, or operational analysis to support deal conversion, upsell, and revenue growth.

Skills

API concepts

System integration

SaaS architecture

Requirements gathering

PoC/PoV management

Project management

Cross-functional coordination

Enterprise client experience

RFI/RFP support

English communication

Education

Bachelor's degree or above

Tools

SQL

Python

Excel

BI tools

Job description

Work Arrangement: Onsite, Monday - Friday

Responsibilities

• Act as a product evangelist who communicates AI Rudder business value through structured demos, solution walkthroughs, and value-based presentations.
• Translate customer business challenges into practical AI Rudder solution designs that maximize ROI, efficiency, and business impact.
• Lead technical discovery, gather business and technical requirements, and convert them into solution scopes, architecture recommendations, and implementation plans.
• Own technical leadership across the deal cycle, including demo preparation, PoC/PoV execution, proposal support, and technical clarification with clients.
• Conduct PoC/PoV activities to validate AI Rudder solutions against customer requirements, success criteria, and expected outcomes.
• Collaborate with sales, product, engineering, customer success, partners, and SMEs to ensure proposed solutions are feasible, scalable, and aligned with customer needs.
• Support RFI/RFP responses, proposal writing, solution documentation, and technical presentations for enterprise customers.
• Manage multiple prospects and opportunities based on deal urgency, revenue potential, and strategic account value.
• Provide business and technical insights from customer data, campaign performance, or operational analysis to support deal conversion, upsell, and revenue growth.

Minimum Qualifications

• Bachelor's degree or above.
• 5+ years of experience in Pre-Sales, Solution Consulting, After-Sales, Project Management, or Technical Consulting for SaaS solutions.
• Strong understanding of API concepts, system integration, SaaS architecture, application workflows, and basic database concepts.
• Proven ability to gather business and technical requirements, define solution scope, and explain technical topics clearly to both business and technical stakeholders.
• Experience managing PoC/PoV, UAT, implementation planning, or technical project delivery with enterprise clients.
• Strong project management skills, including cross-functional coordination, timeline management, dependency tracking, and ownership of client-facing deliverables.
• Experience handling key accounts or enterprise clients in Indonesia.
• Experience supporting RFI/RFP processes, including proposal writing, solution documentation, technical compliance responses, and tender-related activities.
• Business analytics mindset, with the ability to analyze customer data, performance reports, and campaign results.
• Revenue-oriented mindset, with the ability to connect technical solutions to business value, deal progress, upsell opportunities, and measurable customer impact.
• Strong written and verbal English communication skills.

Preferred Qualifications

• Experience in AI, automation, contact center, CRM, or enterprise software.
• Exposure to BFSI, Government, Telco, or other large enterprise clients.
• Hands-on experience with SQL, Python, Excel, or BI tools.

About AI Rudder

AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.

Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.

Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.

Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.

How We Work

AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work.

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.

Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.

Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.

Meaningful Impact: Build AI solutions that create real value for businesses around the world.

Ownership & Autonomy: Freedom to take initiative and drive outcomes.

Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration.

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.