Solutions Consultant Intern(A02279)

AI Rudder; Jakarta Pusat; On-site; IDR 33,480,000 - 55,800,000; Part time

Job summary

AI Rudder Pte Ltd in Jakarta is seeking a motivated student for an internship to support global AI projects. You will assist in daily operational tasks, data preparation, demos, QA testing, and technical troubleshooting, contributing to real client engagements.

You should be pursuing a Bachelor’s degree (3rd semester+), be comfortable with documentation, and commit at least two days per week for three months.

Qualifications

• Pursuing a Bachelor’s degree or higher.
• Strong analytical thinking and data sensitivity.
• Good teamwork and positive attitude toward AI technology.
• Able to communicate effectively and document clearly.

Responsibilities

• Operational Support: assist daily strategic config and bot logic checks.
• Technical Data Management: prepare data reports and organize data as instructed.
• Pre-Sales Assistance: help prepare technical demos/PoCs for sales.
• System Testing & QA: test AI voice robots and prepare clear test reports.
• L1/L2 Troubleshooting: respond to inquiries and resolve issues for SMB clients.
• Administrative: manage technical docs, raise tickets, and support project workflows.

Skills

Analytical Thinking

Team Player

Communication

Detail-oriented

Education

Bachelor's degree candidate (3rd semester+)

Job description

• Operational Support: Support the team with daily operational tasks, including strategy configuration, bot logic checking, and execution support for both existing and prospective clients.
• Technical Data Management: Assist in preparing data reports by organizing initial data and completing data-related tasks based on provided instructions
• Pre-Sales Assistance: Help prepare technical demos and proof-of-concept (PoC) environments for the sales team to showcase AI Rudder's capabilities to potential clients.
• System Testing & QA: Help test AI voice robots and systems to ensure the solution matches the client's business requirements, and prepare clear, structured test reports.
• L1/L2 Troubleshooting: Assist with technical troubleshooting for SMB clients, including responding to inquiries and resolving operational issues.
• Administrative: Manage technical documentation, raise tickets for technical issues, and handle administrative tasks to ensure smooth project workflows.

Qualifications

• Currently pursuing a Bachelor’s degree or above (minimum 3rd semester), preferably in STEM, Analytics, Engineering, Computer Science, Data, or related majors.
• Required for effective internal communication and documentation with regional technical hubs.
• Analytical Thinking: Strong logical thinking and high sensitivity to data; detail-oriented, careful, and responsible.
• Team Player: A strong team player with a positive attitude and passion for AI technology.
• Commitment: Able to commit at least 2 days per week for a minimum duration of 3 months.

About AI Rudder

AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.

Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.

Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.

Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.

How We Work

• AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.
• Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work.
• Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration.

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.