Social Media Officer

Jakarta Intercultural School; Jakarta Utara; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Jakarta Intercultural School in Jakarta is seeking a junior Social Media Content Creator to develop and publish engaging content across the school’s official channels. You will collaborate with teachers and staff to gather stories, capture photos and short videos, and ensure content meets privacy and editorial standards.

The role emphasizes collaboration with the Communications Office, calendar management, and adherence to JIS’s visual identity and safety guidelines.

Qualifications

• Bachelor’s degree in communications, marketing, journalism, media, or a related field; relevant practical experience will also be considered.
• Entry-level experience creating social media content through employment, internships, student work, or a portfolio of projects.
• Strong writing, editing, and proofreading skills, with the ability to adapt content for different audiences and platforms.
• Working fluency in English and Bahasa Indonesia.
• Familiarity with major social media platforms, publishing tools, and basic performance analytics.
• Ability to capture and edit photos and short‑form video using a phone, camera, and accessible editing tools.
• Good organizational skills and the ability to manage a content calendar, meet deadlines, and respond to feedback.
• Sound judgment, discretion, and a clear understanding of the importance of consent and privacy when featuring children.
• A collaborative, curious, and service‑oriented approach to working with students, families, faculty, and staff.
• Clear commitment to Child Protection, safety, service learning, and environmental stewardship.

Responsibilities

• Social Media Content Management: Create, schedule, and publish approved content for JIS’s official social media channels in alignment with the school’s communications priorities.
• Content Development and Story Gathering: Identify and gather story ideas and coordinate content needs with teachers, divisional offices, Admissions, Athletics, and other school teams.
• Content Review, Accuracy, and Compliance: Verify names, dates, facts, and other relevant information before submitting content for approval or publication.
• Social Media Engagement and Community Management: Monitor comments, direct messages, mentions, and other interactions on JIS’s official social media channels.
• Social Media Analytics and Improvement: Track basic social media metrics, including reach, engagement, and content performance.
• Collaboration and Professional Responsibilities: Work with the Communications Office and relevant departments to ensure consistent messaging.

Skills

Content creation

Writing

Editing

Proofreading

Social media

Video editing

Photography

Bilingual English/Bahasa

Time management

Attention to detail

Education

Bachelor’s degree in communications/marketing/journalism/media

Tools

Publishing tools

Analytics tools

Job description

QUALIFICATIONS, EXPERIENCES, AND ATTRIBUTES

Bachelor’s degree in communications, marketing, journalism, media, or a related field; relevant practical experience will also be considered.

Entry-level experience creating social media content through employment, internships, student work, or a portfolio of projects.

Strong writing, editing, and proofreading skills, with the ability to adapt content for different audiences and platforms.

Working fluency in English and Bahasa Indonesia.

Familiarity with major social media platforms, publishing tools, and basic performance analytics.

Ability to capture and edit photos and short‑form video using a phone, camera, and accessible editing tools.

Good organizational skills and the ability to manage a content calendar, meet deadlines, and respond to feedback.

Sound judgment, discretion, and a clear understanding of the importance of consent and privacy when featuring children.

A collaborative, curious, and service‑oriented approach to working with students, families, faculty, and staff.

Clear commitment to Child Protection, safety, service learning, and environmental stewardship.

DUTIES AND RESPONSIBILITIES

1. Social Media Content Management

Create, schedule, and publish approved content for JIS’s official social media channels in alignment with the school’s communications priorities.

Maintain a social media content calendar with the Communications and Marketing Manager, ensuring balanced coverage of learning, student life, arts, athletics, service, events, and school milestones across campuses.

Prepare platform‑appropriate captions, copy, photos, and short‑form video content that are clear, engaging, accessible, and aligned with JIS communication standards.

Organize and maintain social media content and source files in the school’s approved systems.

2. Content Development and Story Gathering

Identify and gather story ideas and coordinate content needs with teachers, divisional offices, Admissions, Athletics, and other school teams.

Capture, select, and edit photos and short videos for use across JIS’s official social media channels and other communications platforms.

Support the Communications Office with event coverage and other content‑related communications projects as assigned.

Collaborate with the Graphic Designer and other Communications Office colleagues to develop content that follows JIS’s visual identity and editorial standards.

3. Content Review, Accuracy, and Compliance

Verify names, dates, facts, and other relevant information before submitting content for approval or publication.

Ensure that appropriate image permissions and applicable student privacy requirements are observed when creating and publishing content.

Follow established Communications Office approval processes, editorial guidelines, and social media standards.

4. Social Media Engagement and Community Management

Monitor comments, direct messages, mentions, and other interactions on JIS’s official social media channels.

Respond to routine inquiries in accordance with established guidelines and refer sensitive, complex, or urgent matters to the Communications and Marketing Manager or appropriate team member.

5. Social Media Analytics and Improvement

Track basic social media metrics, including reach, engagement, and content performance.

Provide regular observations and insights to support the evaluation and improvement of future social media content and strategies.

6. Collaboration and Professional Responsibilities

Work collaboratively with the Communications Office and relevant school departments to support JIS’s communications priorities and ensure consistent messaging across channels.

Embrace and promote the JIS Learning Dispositions: Resilience, Resourcefulness, Relating, and Reflecting.

Perform other related duties and assume other responsibilities as assigned by the Communications and Marketing Manager.

In its seventh decade, JIS is known the world over as an accomplished school, one that has weathered many storms and emerged as a positive, multicultural, and innovative learning environment.

The school's hunger for continuous improvement reflects the optimistic and entrepreneurial nature of its Indonesian host nation. While Indonesia's young democracy is striving to establish itself on the global stage, JIS is a mature school that is hoping to maintain its vitality by asking fundamental questions about its mission and vision.

With knowledge expanding exponentially and technological access to that knowledge morphing daily, schools are reassessing their essential structures and roles. Recent brain research has converted some hunches into certainties, while throwing some challenging questions to educators the world over. In short, we are learning about how students learn best. Some forms of learning are almost universally effective, and some need to be tailored to individuals' unique styles. We must therefore convert our schools, perhaps fundamentally, to allow for new and appropriate methodologies of learning.

In its seventh decade, JIS is known the world over as an accomplished school, one that has weathered many storms and emerged as a positive, multicultural, and innovative learning environment.

The school's hunger for continuous improvement reflects the optimistic and entrepreneurial nature of its Indonesian host nation. While Indonesia's young democracy is striving to establish itself on the global stage, JIS is a mature school that is hoping to maintain its vitality by asking fundamental questions about its mission and vision.

With knowledge expanding exponentially and technological access to that knowledge morphing daily, schools are reassessing their essential structures and roles. Recent brain research has converted some hunches into certainties, while throwing some challenging questions to educators the world over. In short, we are learning about how students learn best. Some forms of learning are almost universally effective, and some need to be tailored to individuals' unique styles. We must therefore convert our schools, perhaps fundamentally, to allow for new and appropriate methodologies of learning.