Social Media Growth Lead

PT Transcosmos Indonesia; Jakarta Pusat; On-site; IDR 90,000,000 - 180,000,000; Full time

Job summary

PT Transcosmos Indonesia is a Global Digital Transformation Partner in Customer Experience and Digital Marketing Solutions. We seek a Social Media Growth Specialist in Jakarta to drive data-driven growth, perform analytics, and collaborate with cross-functional teams to improve reach and engagement across all channels.

Ideal candidates will analyze metrics, benchmark competitors, and provide actionable recommendations for content and partnerships, while guiding Social Media Admins for consistent

Qualifications

• Minimum 2 years of experience managing and monitoring social media performance.
• Analyze metrics and provide actionable recommendations to improve reach, engagement, and follower growth.
• Proficient in Fanpage Karma, Brand24, Looker Studio, and native analytics.
• Conduct competitor benchmarking and monitor industry trends and platform updates.
• Provide insights to Creative & Production teams on content performance.
• Collaborate with Community and Creative Production teams to support growth initiatives.
• Identify and approach potential brands, communities, and partners for collaboration.
• Monitor brand mentions, audience sentiment, and community feedback via social listening.
• Support and guide Social Media Admins for consistent execution across channels.
• Develop growth recommendations based on audience insights and performance data.

Responsibilities

• Drive social media growth and performance through data-driven insights.
• Analyse performance trend monitoring, and strategic collaborations.
• Oversee social media reporting, identifies opportunities to improve content effectiveness and audience engagement.
• Support community and content teams.
• Develop recommendations to increase brand awareness, reach, and follower growth across all social media platforms.

Skills

Social media management

Analytics & metrics

Social listening

Brand monitoring

Cross-functional collaboration

Tools

Fanpage Karma

Brand24

Looker Studio

Native analytics

Job description

PT Transcosmos Indonesia is a Global Digital Transformation Partner in Customer Experience and Digital Marketing Solutions. We seek a Social Media Growth Specialist in Jakarta to drive data-driven growth, perform analytics, and collaborate with cross-functional teams to improve reach and engagement across all channels.

Ideal candidates will analyze metrics, benchmark competitors, and provide actionable recommendations for content and partnerships, while guiding Social Media Admins for consistent