SME Relationship Manager - Surabaya

Fundingsocieties; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Time off

Flexible working

Medical benefits

Mental health and wellness

Tech support

Job summary

Funding Societies | Modalku in Surabaya is seeking a Relationship Manager to grow our SME banking portfolio. You will generate leads, qualify inquiries, and expand existing relationships with SME clients in a fast-paced fintech environment in growth mode.

You should have SME financing or B2B sales experience, strong industry knowledge, and excellent communication and negotiation skills to close deals and build long-term partnerships.

Qualifications

• 2–3 years of experience in SME financing and/or B2B sales.
• Strong understanding of general industries with focus on 1–2 sectors.
• Good network of SME businesses and the ability to expand relationships.

Responsibilities

• Generate leads for SME financing, qualify leads, retain and expand existing relationships, and follow up inquiries.
• Identify borrower needs and craft high-value customer solutions.
• Present and pitch products to potential customers and negotiate terms.
• Conduct comprehensive fact-finds with clients to uncover business needs, benefits sought and barriers to sale.
• Support major project and partnership tenders as required.

Skills

SME Banking

Lead generation

Negotiation

Communication

Business development

Networking

Job description

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a Relationship Manager for our fast-growing SME team in Surabaya. Our ideal teammate will have a strong SME Banking experience. You’re comfortable working in the fast-paced environment of a fintech in growth mode, while also having an eye for the nuances that make or break a brand.

What you will do:

• Generate leads for SME financing that includes qualifying leads, retaining and expanding existing relationships, and following up inquiries from potential SME leads
• Identify borrower’s needs, which may create unique, innovative, and high-value customer solutions.
• Present and pitch products to potential customers and negotiate the terms and conditions.
• Undertake and log comprehensive fact finds with both existing and new clients, establishing the key specific business needs, benefits sought, and any potential barriers to sale
• Take an active involvement and assist in the preparation of any major project and partnership tender as require

Requirements

What we are looking for:

• 2 –3 years of experience in SME financing and / or B2B sales with ability to adapt to commercial business
• Have a good understanding of general industries knowledge and specific focus on 1 or 2 industries
• Possession of good network of SME businesses with the ability to expand and develop new relationships with SME businesses.
• Excellent communication skills ; strong negotiation skill and persuasive selling skill
• A hunter personality with critical and analytical thinking

Benefits

Other Benefits:

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here.