SMB Analytics

Moneep; Indonesia; On-site; IDR 120,000,000 - 240,000,000; Full time

Benefits offered by this job

Health insurance or allowances

Job summary

Moneep is seeking a capable Analytics & Operations professional to monitor SMB credit product performance and drive portfolio growth. This role emphasizes data-driven insights, KPI development, and cross-functional collaboration with business development and field teams to optimize merchant performance.

You will develop dashboards and regular performance reviews, translate business objectives into measurable targets, and streamline reporting processes to improve decision-making and portfolio

Qualifications

• Bachelor's degree in a related field.
• 3–5 years in Business Operations & Analytics or Fintech.
• Strong analytical and problem-solving skills.
• Experience coordinating cross-functional projects.

Responsibilities

• Monitor and analyze SMB credit product performance across key metrics.
• Conduct data-driven analysis to identify growth opportunities and optimization areas.
• Develop reports, dashboards, and reviews to support decisions.
• Collaborate with Business Development and Field teams to optimize merchant performance.
• Translate objectives into KPIs, targets, and initiatives for portfolio growth.
• Analyze merchant segmentation, utilization, and retention to spot opportunities.
• Work with stakeholders to improve efficiency and monitor performance against targets.
• Develop analytical frameworks and streamline reporting for better visibility.

Skills

Analytical thinking

Problem solving

Data interpretation

Cross-functional collaboration

Communication & presentation

Education

Bachelor's degree in Business/ Economics/ Finance/ Engineering/ Statistics

Tools

SQL

Tableau

Excel/Sheets

PowerPoint/Slides

Job description

Job Description

• Monitor and analyze SMB credit product performance, including loan disbursement, merchant acquisition, activation, utilization, portfolio growth, and repayment trends.


• Conduct data-driven analysis to identify business growth opportunities, merchant behavior, and portfolio performance improvement areas.


• Develop regular performance reports, dashboards, and business reviews to support strategic and operational decision-making.


• Collaborate with Business Development and Field teams to evaluate merchant performance, identify growth opportunities, and optimize credit product adoption.


• Translate business objectives into measurable KPIs, performance targets, and actionable initiatives to drive SMB credit portfolio growth.


• Analyze merchant segmentation, credit utilization, and retention trends to identify opportunities for product and business optimization.


• Work closely with cross-functional stakeholders to execute business initiatives, improve operational efficiency, and monitor performance against targets.


• Develop analytical frameworks and streamline reporting processes to improve business visibility, decision-making, and overall portfolio performance.

Requirements

• Bachelor's degree in Business, Economics, Finance, Engineering, Statistics, or related fields.


• 3–5 years of experience in Business Operations and Analytics, Project Management, Fintech, or Digital Platforms.


• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.


• Experience managing cross-functional projects involving multiple stakeholders.


• Strong communication and presentation skills.


• Proficiency in Excel/Google Sheets and PowerPoint/Google Slides.


• Experience using SQL, Tableau, or similar analytical tools would be highly preferred.


• Knowledge of credit business metrics such as activation, utilization, approval rate, portfolio growth, and merchant performance.