Smart Service Monitoring Engineer - Chillers

PT Berca Carrier Indonesia

Kemayoran

On-site

IDR 44,640,000 - 78,120,000

Full time

14 days+

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Job summary

PT Berca Carrier Indonesia is seeking a junior technician to monitor chillers connected to the Smart Service platform and to follow up on alarms and abnormal conditions identified through Smart Service. The role requires ensuring devices at customer sites stay online, performing basic troubleshooting for connectivity or network issues, and supporting installation and setup of Smart Service at new sites.

Fresh graduates are welcome; a Diploma or Bachelor's in Electrical, Electronics,

Qualifications

Diploma or Bachelor's degree in Electrical, Electronics, Mechatronics, IT, Refrigeration/Air Conditioning, or related field.
Basic knowledge of networking, electrical, or control systems is preferred.
Good communication and interpersonal skills.
Able to work collaboratively with customers, technicians, engineers, internal teams, and other stakeholders.
Willing to learn about chillers and control systems.
Fresh graduates are welcome to apply.

Responsibilities

Monitor chillers connected to the Smart Service platform.
Follow up on alarms or abnormal conditions identified through Smart Service.
Ensure Smart Service devices at customer sites remain online.
Perform basic troubleshooting for Smart Service connectivity or network issues.
Support installation and setup of Smart Service at new customer sites, including service contract and warranty customers when required.
Coordinate and work effectively with customers, technicians, engineers, internal teams, and other related parties for troubleshooting and follow-up activities.
Prepare summary reports on chiller monitoring, Smart Service status, alarms, or related findings when required.
Maintain simple monitoring and installation records.